33160X Dumps Help You Study Objectives

By practicing with 33160X exam-like questions, you can identify areas where you may need to focus your studies. Avaya 33160X dumps can help you create a more targeted study plan and avoid wasting time studying topics you already know well. Taking 33160X dumps can help you get used to the format and structure of the real exam. 33160X dumps can help you feel more comfortable and confident on exam day, which can improve your chances of success. Practice Avaya 33160X exam free dumps below.

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1. When Enabling an employee to control the recording process, which two Agent Initiated Monitoring (AIM) commands are used? (Choose two.)

Pause monitoring command

Start Annotation command

Start monitoring command

Cancel monitoring command

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2. Which two statements about the Avaya Workforce Engagement database management Service account are true? (Choose two)

A. The account cannot be the same as the Management Service account

B. The password can be changed after the installation

C. It is allowed to change the username after initial installation.

D. The account must be defined within a workgroup

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3. On a new computer, you are trying to log into the Enterprise Manager for the Application Server. Enterprise Manager is accessible from your Old PC. On the new computer, when you navigate to http://*frameworkserver*wfo, Internet Explorer closes with no error.

What is causing this problem?

You so not have network connectivity to the Application Server.

You are using the wrong UR

You have the pop-up blocker turned on.

You are using Internet explorer 11.

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4. In any Avaya Workforce Engagement installation, some procedures are the Customer's responsibility.

Which three procedures are the customer's responsibility (Choose three)

Firewall configuration

SR tool software installation

SSL certificates preparation

Prepare SSRS for reports ingestion.

Antivirus installation

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5. Which three Avaya Workforce Engagement maintenance tasks should be completed in a daily or weekly basis? (choose three).

A. Consider loading trends.

B. Check active alarms

C. Confirm Services are running

D. Perform Database backups

E. Check data fragmentation

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6. 1.You are troubleshooting the number of call employee hay number segments recorded and archived.

Which monitoring tool must be used to get this information?

Employee Archive Report.

Capture Status

Data Integrity Report

Recorder Status Summary

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7. Happens when the framework installation fails?

All installation errors Will appear on the alarms page of Element Manager

The installer Will stop but does not quit from the tool. Failed components are tracked to the installer's log file.

The installer Will stop and quit from the tool. Once the issue is resolved, the installer Will restart from the beginning of the installation.

Errors Will appear in black text in the SR tool.

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8. A technician is preparing for an upgrade from Workforce Optimization (WFO) Vll to Avaya Workforce Engagement R20.X.

Which upgrade path must be used?

Side-by side or hardware reuse migration to R20.x

Two step upgrade process, to V15.1 first, then to R20.x

Side-by side upgrade to R20.x in Windows 2016

In-place upgrade to R20.x in Windows 2012 R2 (grey kit)

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9. To have voice recording with Avaya Contact Recorder Advanced (ACRA), which data source type does Avaya Workforce Engagement require?

CMS

Quality

Phone

Dialer

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10. In Avaya Workforce Engagement, where is System Backup enabled?

System Management>Enterprise> Enterprise Settings

System Management>Central Archive >Backup

System Management>General Settings>Settings

Enterprise Management>General Settings>Configuration

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11. When running backups in Avaya Workforce Engagement, what must be used to execute this task?

Database Management Service Account

Maintenance Account

Installation Account

Management Service Account

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12. You are going to the customer site to start your Avaya Workforce Engagement installation. You have the documentation, but when you review your checklist, something is missing.

Which important thing is missing in your installation checklist?

IMSA account

Administrator account

MSA and DMSA account

Wsuper user account

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13. A technician has installed Screen Capture on an employee Workstation and reads to verify if Screen Capture is running. The technician checks Task Manager

Which two processes must be running to ensure that communication with the recorder is enabled for capturing the screen? (Choose two)

Wcapwlistener.exe

ScreenRecorder.exe

ScreenCapture.exe

WCapW32.exe

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14. The customer decided to have the Avaya Delivery Dedicated integration with Multiple Device Registration

In this scenario, which three statements about Multiple Registration are true? (Choose three)

It provides the same benefits of Avaya Delivery Dedicated Integration Service Observe

Only two observers can be present on the same call

Each recording target requires a dedicated softphone

There is not dedicated softphone allocated for recording

It allows a dual recording solution

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15. Which two statements about Enterprise Manager (EM) features are true? (Choose two)

It is browser-based interface

It eliminates duplicate configuration if shares data

It allows application-level functionality configuration

User access is through the system Management desktop applications

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16. The installer is doing the license activation.

Which three statements about the license process for Avaya Workforce Engagements are true? (Choose three)

The license site requires the license registration key and Avaya Purchase Order (APO) number

It requires both the License Reference number (LRN) and license registration key

In case of multiple servers, it is just one XML license file.

It provides Access to oaccess.verint.com/LiscenseActivate.aspx to activate the license.

It provides Access to veinte.com/wfo to activate the license.

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17. A rule triggers recording when the supervisor is either Supervisorl or Supervisor2 if the call is placed on hold more than three times and if the entire call is longer tan 20 minutes (1,200 seconds).

This id an example of which Recording Rules criteria?

Rule

Schedule

Condition

Attribute

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18. Which log covers the Central Application Database server installation in Avaya Workforce Engagement?

logscentralContactSummary

logsCommonDBSummary

logscentralAppSummary

logscentralDWHSummary

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19. In Archive, what is the function of a campaign?

It defines how to perform a specific archive task against a specific media.

It defines when and how fast archive activity may occur on a recorder.

It defines filter rules to determine which recordings to archive.

It defines the physical repository for archived content.

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20. Which account is a member of the SysAdmin role in SQL, and can perform all required activities related to database installation and first-time configuration in Avaya Workforce Engagement?

Maintenance account

DMSA

MSA

Local account

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21. The technician has just restarted the WFO_ProductionDomain_ProductionServer Service on the application server and is now having problems logging into the web portal.

What should be checked first?

That there is no connection via WIF

That the security settings on Internet Explorer 11 allows Access to multiple servers.

That the wlsvcX64.exe process didn 't reach the memory required.

That the beasvcX64.exe process didn 't reach the memory required

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