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1. An administrator could not locate Hub Services settings page under an organization group and has asked why this problem is occurring Which statement describes the root cause of this problem'-'

This organization group is not a Customer type O

Unified Access Gateway has not been deployed for this O

AirWatch Cloud Connector has not been installed for this O

VMware Tunnel has not been configured under this O

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2. A VMware Workspace ONE administrator is managing a fleet of console.

Which step would assist in troubleshooting this problem?

Network traffic tools to capture Android traffic

xCode to extract the device debug log

Android SDK and do a tcpdump

Workspace ONE UEM Console Request Debug Log

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3. An organization wants to use the VMware Tunnel edge service of VMware Workspace ONF UAG (Unified Access Gateway) to allow an application on managed Android iOS and Windows devices to access server resources on their internal network.

An organization administrator configured the VMware Tunnel edge service on UAG and successfully completed the "Test Connection" in the UEM console. Windows and iOS device users can access server resources on the organization's internal network, but Android device users report that they are getting a "connection failed" error in the application.

What is the most likely cause of this issue?

The Android application assignment is incorrectly set to "Managed" in UE

The time is incorrect on the organization's Unified Access Gateway systems

The VPN payload in the Android device profile is configured incorrectly in UEM

The certificate expired on the organization's Unified Access Gateway systems

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4. A company uses Secure Email Gateway to provide email access to its mobile devices and uses Exchange 20VT6 as its email infrastructure.

Today the VMware Workspace ONE UEM administrator received a report that all newly enrolled devices (iOS and Android) were unable to receive email After speaking with some end users, the administrator found previously enrolled devices were still able to receive email on their mobile devices. The users who reported this issue are able to access their email through Outlook Web Access (OWA) on their computers.

Which statement describes the possible root cause of this issue?

The Secure Email Gateway server is unable to connect to the Exchange server.

The Exchange 2016 client access server cluster sporadically refuses to connect (HTTP 500)

There is an email compliance policy restricting email access to only Android devices.

The Secure Email Gateway is unable to update policy with VMware Workspace ONE UEM API

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5. Devices were originally configured to move to associated OGs based on their AD group membership Recently, this process has stopped working, and the organization suspects a configuration was enabled by mistake, and the error is now preventing this process from executing:

Which console page would confirm a potential configuration change?

Monitor > Reports & Analytics > Events > Console Events

Groups & Settings > All Settings > Console Security > Session Management

Accounts > Administrators > System Activity

Resources > Device Updates > OEM Updates

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6. An VMware Workspace ONE administrator is using device-based commands to manage Android mobile devices, but the devices stopped receiving the UEM Commands from the Workspace ONE UEM Console (e.g. "Lock Device")

Why is this problem occurring?

The VMware AirWatch Cloud Connector (ACC) stopped communicating with Workspace ONE UA

The Workspace ONE UEM Console stopped communicating with Workspace ONE Access.

The Workspace ONE UEM Console stopped communicating with VMware AirWatch Cloud Messaging (AWCM)

The VMware AirWatch Cloud Connector (ACC) stopped communicating with VMware AirWatch Cloud Messaging (AWCM).

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7. An Active Directory administrator added a number of new user accounts to a group that is synced in VMware Workspace ONE UEM, but after several days, the new directory accounts have not synchronized into the VMware Workspace ONE UEM console.

After checking the Directory Services configuration in the VMware Workspace ONE UEM console, the administrator confirmed Auto Sync and Auto Merge are enabled for the group

Which two log files would be used to troubleshoot issues related to this Directory synchronizations? (Choose two.)

DirectorySyncServiceLogFile.log

WebLogFile.log

CloudConnector.log

AWServices log

DeviceServicesLog. log

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8. When an administrator attempted to integrate an organization's Microsoft Office 365 email system with their shared SaaS Workspace ONE UEM using PowerShell the "Session initialized" portion of the Test Connection process failed in the UEM Console

What is the most likely cause of this issue?

The administrator configured the Office 365 service account incorrectly.

The administrator incorrectly configured UE:M with the PowerShell "Set-Execution Pol icy" command

The administrator incorrectly configured Secure Email Gateway.

The administrator configured the email service account on Unified Access Gateway incorrectly

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9. Upon deploying a fresh Unified Access Gateway via the OVF template, the administrator sees the following:





Refer to the exhibit.





The administrator would like to avoid running the VAMI command and reconfiguring the network

Which other option to remediate this error message is possible?

Reboot the UAG, press F10, and in the setparams, enter rw init=/bin/bash.

Login to the UAG with the root account, and manually modify the Ifconfig.

Redeploy the UAG to ensure that all of the guest property configurations have been configured correctly

Power off the UAG, and reconfigure the quest properties to ensure that the information is correct.

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10. A number of enrolled devices have not checked in with VMware Workspace ONE UEM for several days. When the administrator attempted to push a profile to the devices the devices did not check in to receive the profile.

Which component should be focused on when troubleshooting this device connectivity issue to VMware Workspace ONE UEM?

UEM Console

UAG

API

Device Services

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11. New information security requirements were put in place where remote access of any device must have a user present, and the user must consent to many of the remote actions

Which VMware Workspace ONE Assist Agent mode will meet this requirement?

Unattended

COPE

User Secure

Attended

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12. An administrator is having issues enrolling a new user's device into Workspace ONE UEM.

Which two log files can be reviewed to understand what may be the underlying issue for the enrollment error? (Choose two.)

Enrollshortcut.log

DeviceServicesLog. log

WebLogFile. log

Device Management log

AWservicesJog

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13. A user reported that they were unable to see some of the expected applications and also did not receive the Wi-Fi profile. The profile status, application status, and device-related logging need to be seen to solve the problem:

Which console page should be used to see this information?

Resources > Profiles & Baselines > Profiled

Groups & Settings > All Settings > Admin > Troubleshooting

Devices > List View > Device Details View > More > Troubleshooting

Monitor > Reports & Analytics > Events

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14. An administrator is unable to enroll Android devices with directory accounts but successfully enrolled the device with a basic working previously.

Which logs should the administrator review to begin troubleshooting the Android directory account enrollment issue?

VMware Tunnel

VMware Workspace ONE Intelligent Android Hub

AirWatch Cloud Connector

Unified Access Gateway

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15. Refer to the exhibit.





A VMware Workspace ONE administrator made changes to the Secure Email Gateway in the VMware Workspace ONE UEM console When validating the new settings, the test connection fails.

Which statement describes the root cause of this issue?

The outbound proxy host, port, username, and password values are missing.

The protocol https: // is missing in the Secure Email Gateway hostname value

The Secure Email Gateway configuration does not have a valid SSL certificate.

The protocol https: // is missing in the API server URL value.

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16. Refer to the exhibit.

Consider this assignment group:





A company created a new assignment group tor its Consulting department and deployed Salesforce application to that group. After two days, only a small number of consultants have confirmed that they have received the application.

Under the Consulting organization group, the VMware Workspace ONE UEM administrator can see 109 enrolled iOS devices, but under the Salesforce application installation status, it shows the application is only assigned to nine devices.

Which statement describes the 100 iOS devices that are unable to see the application assignment?

They are not enrolled.

They are not corporate-owned devices.

They are not on iOS 14.0.0.

They are on iOS 14.0 0.

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17. An organization has successfully deployed native applications to VMware Workspace ONE managed Android, iOS, and Windows devices in the same OG.

The organization administrator just configured VMware Workspace ONE to provide all those same devices access to a SaaS application that was previously successfully integrated with the organization's VMware Workspace ONE Access tenant. Windows and Android users can access this SaaS application, but iOS device users report that they are unable to see this application in the VMware Workspace ONE Catalog.

What is the most likely cause of this issue?

The Intelligent Hub Catalog integration was not completed for the O

The application assignment via the OG was misconfigured.

The organization's Apple sToken expired.

The Intelligent Hub Catalog (iOS) setting was not enabled.

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18. Which feature is included in VMware Workspace ONE Assist in Attended Mode?

View and export detailed device information, access activity logs, run commands, and manage files

Restrict employees' ability to pause or end a remote session for enhanced privacy.

Remotely connect to any unenrolled or enrolled device in seconds, directly from the VMware Workspace ONE console

Restrict additional users to a remote session to assist with issues.

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