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1. The union has submitted a written request to management for a designated time to hold a meeting as part of its activities to organize to organize the company.

What is the right action for management to take?

2. The HR department at the Reality company has asked a HR professional to evaluate the compensation and benefits programs in order to identify variable pay options. However, there is resistance from some members of the leadership because of increased bureaucracy and lack of agility.

The Reality company is most likely at what stage in the organization life cycle?

3. Acquisitions often fail because of?

4. The Gantt chart visually demonstrates when tasks are to be completed and compares that to:

5. Which of the following is the least likely reason for conducting a panel interview, from an equal employment opportunity perspective?

6. What shows a vertical slice of jobs within an organization reflecting the alignment of jobs?

7. Which of the following accounting reports would you request to identify how much the cost of labor was in the month of August?

8. Which of the following theories appeals to an employee's need for achievement?

9. A pilot program will most likely be used at what level of evaluation?

10. A plant that processes building materials is located in a county that was recently in the news for having the 3rd highest rate of drug and alcohol abuse in the country. The plant has had a 17% increase in employee injuries in the operations department and during the graveyard shift.

What would be the best course of action to reduce the rate and risk of injury in the plant?

11. If the Softkey company produces an integrated accounting software and wants to compete internationally, which strategy would the company most likely employ?

12. What is the most accurate statement about motivating employees?

13. The central purpose of the balanced scorecard is to;

14. Which of the scenarios below entails a strategy of differentiation?

15. When a sales employee is paid a commission based on the cumulative of sales, this is evidence of;

16. Which of the following is true about a succession plan?

17. A HR director involves a HR trainee in developing the Total Quality Management (TQM) initiative that the organization intends to deploy in the production department in a bid to ensure continuous improvement in quality and reduce manufacturing defects by 30%.

What career development activity does this describe?

18. The executive team is divided on whether the company should merge with a competitor. This has created a division in leadership that has become intractable. The Board of Directors (BOD) have decided that the effective way to resolve the several conflicts in leadership is to focus on separating the people from the problem, separating the core issues from the overlaying issues, resolve the overlaying issues and then focus on resolving the core issue that will be resolved by alternative solutions.

What form of alternative dispute resolution has the BOD decided on?

19. What is the best strategy to adopt when employees with critical skillsets are leaving a company to work for a competitor with similar pay and benefits?

20. Which of the following do you think would motivate Zion the most?

21. A review of the organization's cash flow statement shows the cash outflow has increased over the previous year.

Which action should HR take in response to this metric?

22. Jolomi is a new employee with First Things LLC. Her supervisor explains her job to her and indicates that she will have ample control over her job once she develops her skills and proves her competence. He also states that he is impressed by her job history of taking on projects with great responsibility and tells her she can and should offer constructive criticism about work methods and structure in the department.

Jolomi's supervisor seems to assume that her nature is;

23. Which is a good practice for implementing a code of conduct?

24. According to Maslow, when does a need stop motivating?

25. What is Shared Value in the context of social responsibility?

26. Which of the following is the least controllable strategic advantage an organization may have over its competitors?

27. In determining if Adam is disabled, which of the following mitigating measures may be considered?

28. Crow feet Inc has decided to build, buy, but not borrow the talent necessary to achieve its organizational objectives C this is part of which of the following analyses?

29. A Business Professional is expected to interpret information from external sources such as industry best practices, regulatory changes, business environment developments, and labor force changes.

They perform these activities to support and contribute to what organizational activity?

30. Which of Kirkpatrick's levels of evaluation is represented correctly?

31. The law that protects whistleblowers and also requires notice requirement for plan administrators of ERISA-covered plans is?

32. Which of the following is an example of an implicit culture?

A. German precision

B. British queues

C. German punctuality

D. Arts of the Benin Kingdom

33. The most appropriate method to decide a budget without the advantage of historical information is?

34. Which of the following is the first step to Enterprise Risk Management?

35. In which of the following scenarios should an employee survey be utilized?

36. Which of the following is inaccurate regarding leading and lagging indicators in business?

37. Rosebud Inc. will pay $160,000 to settle a sexual harassment and retaliation lawsuit filed by the U.S. Equal Employment Opportunity Commission (EEOC). According to the EEOC's lawsuit, Tina Rosenthal, who worked as a server at Rosebud's location in Chicago, was sexually harassed by another server in 2013. Rosenthal complained about the harassment to managers, but Rosebud Inc. did not take adequate steps to address her complaints.

What is the most important step Rosebud should have taken after receiving the complaint?

38. An employer has a classroom located side-by-side the production department from which the employees are being trained. The classroom has the same machines used in the department, and 7 employees are assigned to each trainer.

What type of training is taking place?

39. In order to realize the strongest competitive advantage, firms engaged in worldwide competition must;

40. --------- is like a library owning a book while ---------- is comparable to the library renting out the book.

41. An international nonprofit organization that helps local communities access cutting-edge conservation science to protect natural resources is hiring a new executive director. Each applicant for the position must go through an assessment center and an interview conducted by two board members and the CEO. The chairman of the board finalizes the selection process after a meeting where all applicants are assessed, and an agreement is reached.

An external candidate with extensive experience in "go green" advocacy is selected for the role. The newly hired executive director informs the board that he is concerned about the vulnerable nature of the company's software structure. He advises that the software systems be upgraded. He states that the upgrade will render 60% of the jobs in IT obsolete which will result in significant cost savings for the organization. The board approves the newly hired director's proposal and the IT manager is instructed to draw up a request for proposal to IT software vendors while the HR manager is instructed to finalize on the employees that are to be laid off.

The HR manager is not certain that the layoff is a good idea and decides to have a meeting with the executive director to discuss the intended changes. The executive director fails to attend the scheduled meeting and does not show up at work altogether. The HR manager endeavors to contact the executive director but receives no response. After 2 weeks of no communication and not coming to work, the Board decides to terminate the executive director's employment, and the HR manager sends a letter of termination of employment to his home address and personal email address. The board of directors determine the software structure should not be changed and cancels the layoff plan.

The HR manager decides that a key issue with the IT department is outdated job descriptions and a lack f the requisite knowledge, skills, and abilities. The HR manager is charged with leading a team to revise and update IT job descriptions. The meetings end up being disruptive, inconclusive, and no progress is made towards the set timeline.

What type of power should the HR manager use in this situation?

42. The Frau group of companies has decided to practice a strictly regiocentric strategy across the 5 countries it operates in which are clustered in Eastern Europe. The countries are Bulgaria, Croatia, Czech Republic, Estonia, Hungary. The Frau group's decision to pursue this strategy and concentrate its business activities in a limited number of locations in Eastern Europe is least likely due to?

43. Launching the balanced scorecard initiative in the HR department of an organization in order to measure HR`s contribution to business is an example of?

44. The HR Manager of a clothing company has recently been tasked with creating the organization's sustainability strategy.

In what way can she use the information contained in the corporate social responsibility (CSR) and sustainability reports of other comparative companies?

45. Toop organization requires employees to operate machinery, drive, work with customers, and conduct some form of manual labor. The organization commonly requires drug testing of its applicants for the safety of everyone involved in these activities. Recently, the Toop organization has decided to also incorporate a random drug testing program for all current employees.

What should the organization do prior to implementing the program and testing employees?

46. What is a strategic advantage of having a code of ethics?

47. A system where a supervisory board oversees and appoints senior management in a corporation is called?

48. The Receptacle organization has lost its overall market share by 13% because its customer satisfaction levels has deteriorated over the last 7 months. The Chief Executive Officer (CEO) speaks to the Chief Human Resource Officer (CHRO) about receiving anonymous emails of dysfunction in the customer service department. The CEO asks the CHRO to determine why the department is performing poorly, and if the Head of Customer Service (HCS) is able to lead the team effectively. The CEO states that the rising levels of customer complaints of poor service must be handled urgently and decisively.

The CHRO schedules a meeting with the HCS. The HCS was a top performer as an employee for 4 years and was recently promoted to lead the department. During the meeting, the HCS admits that he is facing significant employee relations problems. He states that certain employees are given preferential treatment by the CEO based on familial ties and these employees cannot be controlled. He is at a loss on what to do about these "problem" employees because they have access to the CEO based on family ties.

Staff in the department respond to an average of 3 calls per hour while the industry standard average is 7 calls per hour. The HCS states that he is desperate for help and is open to any solutions that the CHRO can offer. The CHRO finds that the department is not staffed at full capacity and though the vacant positions have been posted in-house, employees are not keen on applying for the roles based on rumors of poor employee relations, bias, chaotic systems and controls.

How can the CHRO help the HCS handle the problems he is facing with the "problem employees"?

49. Which HR task is typically required by a multidomestic corporation?

50. Echelon global services has put together a global task force to modify and improve the corporation's recruitment and placement outcomes across 27 countries within which it operates. However, the global cross-functional task force is seven moths behind schedule on its project. Team members from various countries, functions and disciplines are finding it hard to understand one another's perspectives or what should take precedence.

Which component of emotional intelligence can best help the cross-functional team leader understand the root problem?

51. Which of the following is not a difference between a code of ethics (CE) and a code of conduct (CC)?

52. Assigning goals appears to generate greater goal commitment in;

53. Of the following management functions, which one is an example of the control role played by HR?

54. __________ involves ensuring proper strategic controls and organizational designs.

55. An international nonprofit organization that helps local communities access cutting-edge conservation science to protect natural resources is hiring a new executive director. Each applicant for the position must go through an assessment center and an interview conducted by two board members and the CEO. The chairman of the board finalizes the selection process after a meeting where all applicants are assessed, and an agreement is reached.

An external candidate with extensive experience in "go green" advocacy is selected for the role. The newly hired executive director informs the board that he is concerned about the vulnerable nature of the company's software structure. He advises that the software systems be upgraded. He states that the upgrade will render 60% of the jobs in IT obsolete which will result in significant cost savings for the organization. The board approves the newly hired director's proposal and the IT manager is instructed to draw up a request for proposal to IT software vendors while the HR manager is instructed to finalize on the employees that are to be laid off.

The HR manager is not certain that the layoff is a good idea and decides to have a meeting with the executive director to discuss the intended changes. The executive director fails to attend the scheduled meeting and does not show up at work altogether. The HR manager endeavors to contact the executive

director but receives no response. After 2 weeks of no communication and not coming to work, the Board decides to terminate the executive director's employment, and the HR manager sends a letter of termination of employment to his home address and personal email address. The board of directors determine the software structure should not be changed and cancels the layoff plan.

A new HR staff member believes employee motivation at the organization can be significantly improved by introducing a new employee benefit. She informs the HR manager in a bid to win support for her idea. The HR manager agrees to meet with her to discuss the idea of the benefit briefly.

How should the HR staff member prepare for the meeting?

56. ---------- requires plan administrators of qualified plans to provide affected participants and beneficiaries with at least 30 days' written notice before any black-out period with respect to an individual account plan.

57. Which of the following is NOT one of Porter's 5 forces?

58. Tom's final interview was with his future co-workers. This is an example of?

59. Generally, the products of a company pursuing an overall cost leadership strategy will likely?

60. A corporation has a goal of automating its recruitment process. To achieve this, each process needs to be visualized, steps need to be determined and sequenced, and after this, proceed to design a workflow.

This is most likely an example of?

61. When it comes to onboarding new employees, which of the following actions contribute significantly to the dissemination of organizational values?

62. What is Strategic Drift?

63. 1.The Valve firm has reviewed its exit interview data and concluded that the greater number of employees are leaving due to rigid vacation requirements.

Which of the following can be built into the vacation leave program to enhance its flexibility?

64. The Chuckle Corporation is heavily involved in working with lawmakers and lawmaking bodies to gain support for its business initiatives and to canvass for specific services.

What is the strategic advantage of the Chuckle Corporation's efforts?

65. Which of the following is the ongoing process of innovation, advantage, value creation, and reassessment?

66. A hybrid multinational consumer goods corporation operates 8 strategic business units which are fully-functional units with their own vision, direction, product/service, location, and target market under the umbrella of the larger business entity. The corporation has a corporate HR department while the SBUs each have autonomous HR departments that are largely independent from corporate HR. The Head of HR of each SBUs has significant authority to operate in a polycentric fashion and only interact with the Head of Corporate HR on a quarterly basis.

Due to a significant reduction in revenue during the pandemic, the organization has made a decision to streamline its HR structure by adopting a more centralized HR structure that can provide HR services to corporate and the SBUs. The proposed centralization of the HR function is expected to result in cost reduction, consistency in HR operations, and increased HR proficiency.

Corporate HR has created a team comprising of HR managers, HR business partners and HR admin personnel to originate and implement the new HR services model. Anna is a HR manager from a strategic business unit in California that has been drafted to join the team. Anna has 8 years of cognate HR experience working with various SBUs in the organization. Anna is the only team member who has worked with an SBU, the rest of the team have only corporate HR experience. The team has been working for over 3 weeks reviewing the feasibility, advantages and disadvantages of several HR structures, with most team members favoring a shared services and center of excellence model.

If the team decides on a functional HR organization model, which of the following is an accurate disadvantage of the functional HR model?

67. The most accurate definition of a goal is?

68. The HR Manager of Engo Inc. has been sent on a job assignment to its company subsidiary in China. The HR Manager from the onset of the assignment recognizes a need to determine employee engagement levels. She speaks to the HR President of the China subsidiary about the necessity of conducting an employee engagement survey. The HR President is not keen on the idea and states that engagement drivers differ from location to location due to cultural differences. The HR President states that employee surveys are less acceptable in what type of culture?

69. Phil has been authorized to conduct a benefits benchmarking exercise and industry salary survey to ensure that salaries meet or lead the market, are updated with current market trends; and help retain employees so they do not seek employment in other firms.

Phil is seeking to meet which level of needs in Maslow's hierarchy?

70. The Receptacle organization has lost its overall market share by 13% because its customer satisfaction levels has deteriorated over the last 7 months. The Chief Executive Officer (CEO) speaks to the Chief

Human Resource Officer (CHRO) about receiving anonymous emails of dysfunction in the customer service department. The CEO asks the CHRO to determine why the department is performing poorly, and if the Head of Customer Service (HCS) is able to lead the team effectively. The CEO states that the rising levels of customer complaints of poor service must be handled urgently and decisively.

The CHRO schedules a meeting with the HCS. The HCS was a top performer as an employee for 4 years and was recently promoted to lead the department. During the meeting, the HCS admits that he is facing significant employee relations problems. He states that certain employees are given preferential treatment by the CEO based on familial ties and these employees cannot be controlled. He is at a loss on what to do about these "problem" employees because they have access to the CEO based on family ties.

Staff in the department respond to an average of 3 calls per hour while the industry standard average is 7 calls per hour. The HCS states that he is desperate for help and is open to any solutions that the CHRO can offer. The CHRO finds that the department is not staffed at full capacity and though the vacant positions have been posted in-house, employees are not keen on applying for the roles based on rumors of poor employee relations, bias, chaotic systems and controls.

How should the CHRO resolve the problem of the small number of calls per hour in the department?

71. In an exit interview by a third party consultant, the Head of Operations stated that he resigned because the executives punished him for using the company credit card by instituting an ethical inquiry even when he offered to pay the sum back to have the record expunged from his employment record. He said his offer was refused despite the fact that something similar had happened to the Head of HR and the record was expunged when she only paid half of what she spent. He hinted that this happened because HR is responsible for administering fringe benefits.

This is an example of which of the following?

72. Sid is a manager of a cross-functional team in a non-profit environmental agency. He is described as a manager with a strong commitment to corporate social responsibility and prioritizing building an ethical culture.

Sid generally fits which description?

73. Value chain analysis is a tool used to:

74. Garrison is the senior manager of corporate HR in North America for a conglomerate. Garrison has significant internal drive and ambition and his overall goal in life is to "be all that he can be" in all dimensions of his career and life.

Which level of Maslow's hierarchy of needs is reflected in Garrison's attitude?

75. Determining trainees' knowledge gaps, course content, and training instructors are covered in?

76. Gwen just completed a training on transformational leadership.

What characteristic is considered to be representative of transformational leaders?

77. Which of the following is not considered an element of the ‘internal environment' for the Terse manufacturing corporation which produces water, soda and fruit juices?

78. A company has to undertake a remedial change initiative in response to a series of challenges it has faced in 2020. The most important responsibility of the human resource department during this change initiative is;

79. The Terrain company has introduced the role of a Chief Compliance Officer (CCO) and is at a loss on how to compensate this role fairly. The HR manager has compiled a couple of metrics that may help solve this problem. However, the HR Director has instructed the HR manager to specifically find out how the compa-ratio metric can be used to determine compensation within the company.

Which of the following applies in response to the HR Director's request?

80. Which of the following best describes the regiocentric strategy that is used by multinational corporations to build a global workforce?

81. Revenue per employee, units produced per employee, and turnover rate are all examples of which of the following HR metrics?

82. Per the International Organization for Standardization (ISO), which of the following is the most accurate definition of risk?

83. The Public Relations department of a retail organization is diverse-it is made up of employees who are dissimilar in their routines and their stages of life. Zion is a 23-year-old single parent of 2 boys who is working for minimum wage. John-Paul is 59 years old, has a wealthy inheritance and works only because he has extensive goals and feels a sense of accomplishment from work. Naomi is single, 48 years old and has few acquaintances or hobbies outside the office. You have decided to attempt to apply Maslow's hierarchy of needs to motivate each of these individuals.

HR would expect that Zion is trying to satisfy which need?

84. An instructor asks each of her students to spend a few minutes writing a response to a specific question, then turn to another student and tell them their views, discuss and as a team select the stronger argument. After this exercise, the stronger arguments are written on the board to discuss their accuracy.

The instructor is employing which instructional method?

85. Ted is a supervisor in the training and development unit. He is looking for a way to motivate his employees without having to expend company finances or go through the lengthy process of management scrutiny and endorsement.

Which of the following is most appropriate for Ted?

86. Which of the following is a strategic risk of telecommuting?

87. Which of the following jobs will most likely fall under the administrative exemption of the FLSA?

88. Per the Americans with Disabilities Act, factors to consider in determining if a function is essential include all of the following except?

89. Which of the following performance appraisal methods has a higher possibility of bias?

90. Which is the best indicator of how well management practices are working?

91. Under which category would SBU's (Strategic Business Units) with high growth rate but low relative market share come under?

92. ________ is the belief that performance is related to rewards.

93. Charred firms emphasize location as an international business strategy by choosing to create value by emphasizing:

94. Productivity:

95. Task analysis is done at ------ stage, task inventory is done at ----- stage, while a pilot test is done at ----- stage?

96. Shade is a new manager hired by Gombe Pharmaceuticals Inc. She has discovered that working conditions are not good for her employees―they work in an environment exposed to electrical accidents, exposure to dangerous chemicals, and machinery hazards. Employees have complained that the work hours are tedious and a key supervisor who reports directly to Shade is often absent and cannot assist the employees on unique customer inquiries and supplies. Shade has decided to analyze this work condition using the Herzberg's motivation-hygiene.

Shade decides to analyze the dissatisfiers in the work situation. Shade will be reviewing;

97. Open systems state that ------, --------, and -------- are important to regularly exchange feedback with the external environment.

98. Per the POLC management framework, which of the following is not representative of the planning function?

99. Which of the following is a legal consequence of the Sarbanes-Oxley Act?

100. An attitude survey is a useful diagnostic approach if the focus of the change initiative is;

101. Which of the following is true regarding the Equal Pay Act?

102. Jane's retirement plan is funded by the employer. She has been promised that she will receive a specific monthly dollar amount at retirement. Her pension benefit is calculated based on a formula where her benefit is equal to 3 percent of her average salary for the last 5 years of employment multiplied by her total years of service. Jane's plan is a -------?

103. Gaps between actual and desired performance are best identified in which phase of the ADDIE process?

104. Because the Internet lowers barriers to entry in most industries, it:

105. ________ justice is the perceived fairness of process used to determine the distribution of rewards.

106. As a strategic complement to the main employee engagement survey, I recommend brief, frequent surveys that focus on a specific issue or are given to specific sections of the employees." The speaker is referring to what type of survey?

107. The company you work for has discussed a business strategy that would expand it into North America.

Which of the following actions would you first take to help the company develop this strategic plan?

108. The most accurate definition of a tactic is?

109. What developmental activities can best help individuals understand their leadership behaviors?

110. An employer has made a decision to terminate an employee who has had consistent abysmal performance. The HR Business Partner informs the employee's supervisor that the employee must be given advance notice of the termination, given a hearing and a chance to be heard, and the termination must be based on just cause.

Which of the following is true about this employer?

111. Which of the following is not true of the Older Workers Benefit Protection Act (OWBPA)?

112. The HR department, sales department and the technical service team have identified the need for greater persuasion skills to enhance sales performance, and better IT troubleshooting skills to improve the effectiveness of the technical service team.

HR's next step after this will be?

113. In which stage of strategy planning does a SWOT analysis take place?

114. Environmental scanning should be used to?

115. If the primary goal of the dispute resolution system is putting pressure on negotiators to settle and guaranteeing a solution, then ____________________ is best.

116. The HR Director appears unfazed at a union's threat of a strike.

Which of the following is the best reason why?

117. Which of the following HR functions is most unlikely to be outsourced?

118. The theory which asserts that motivation depends upon the strength of an employee having a tendency to act in a certain way, which is based on the strength of the employee's expectation that the act will be followed by a given outcome and how attractive the employee perceives the outcome to be, is called?

119. ________ is the theory that individuals act depending upon their evaluation of whether their effort will

lead to good performance, followed by a reward that is considered attractive to them.

120. A high-end chocolate business promotes their chocolate to be a romantic gift, classy, has a superior taste, and high nutritional value while hiding that the chocolate can make customers fat, ruin the teeth, will make kids hyperactive and is poisonous for dogs.

The best term that describes what the business is engaged in is called?

121. In which of the following scenarios should an employee focus group be utilized?

122. An HR manager of Terrain Inc., a personal goods retail company has to go on FMLA leave to care for her mother who suffered a fall. The HR manager asks a HR professional in the department to collaborate on her behalf with a consultancy firm to provide recommendations to management on employee engagement. The consultancy firm has conducted a focus group with 15% of support employees and 5% of line employees. The HR professional upon reviewing the firm's work believes the firm's method is insufficient to gather the full information needed to create an effective solution. The HR professional determines that a different data collection method is necessary.

The HR professional chooses to carry out a survey of all employees, proceeds to obtain the support of the CEO, CFO, and COO and makes a presentation to the senior executive team. The senior executive team approves the HR professional's initiative, the survey is carried out, and 85% of the employees respond to the survey. Impressed with the survey exercise, the CEO shares the survey results with the consultancy firm and requests that the firm works closely with the HR professional in the implementation phase.

Which factor is critical for the HR Manager to consider before conducting the employee engagement survey?

123. On what basis can an HR professional encourage corporate executives of a global corporation to expand recruitment into more culturally diverse talent pools?

124. The Public Relations department of a retail organization is diverse-it is made up of employees who are dissimilar in their routines and their stages of life. Zion is a 23-year-old single parent of 2 boys who is working for minimum wage. John-Paul is 59 years old, has a wealthy inheritance and works only because he has extensive goals and feels a sense of accomplishment from work. Naomi is single, 48 years old and has few acquaintances or hobbies outside the office. HR has decided to attempt to apply Maslow's hierarchy of needs to motivate each of these individuals.

Which of the following do you think would motivate John-Paul the most?

125. The sociocultural forces segment of an environmental analysis is concerned with:

126. The Public Relations department of a retail organization is diverse-it is made up of employees who are dissimilar in their routines and their stages of life. Zion is a 23-year-old single parent of 2 boys who is working for minimum wage. John-Paul is 59 years old, has a wealthy inheritance and works only because he has extensive goals and feels a sense of accomplishment from work. Naomi is single, 48 years old and has few acquaintances or hobbies outside the office. HR have decided to attempt to apply Maslow's hierarchy of needs to motivate each of these individuals.

HR would expect that Naomi is attempting to satisfy which need?

127. An ecommerce giant has a strategic directive to implement the use of drones for its delivery purposes. This will enable the corporation to deliver goods within 8 hours in a 20-mile radius. The downside is the company will have to layoff 33% of its 20, 000 delivery van drivers.

An accurate cost and benefit analysis of the proposed layoff will include?

128. A hybrid multinational consumer goods corporation operates 8 strategic business units which are fully-functional units with their own vision, direction, product/service, location, and target market under the umbrella of the larger business entity. The corporation has a corporate HR department while the SBUs each have autonomous HR departments that are largely independent from corporate HR. The Head of HR of each SBUs has significant authority to operate in a polycentric fashion and only interact with the Head of Corporate HR on a quarterly basis.

Due to a significant reduction in revenue during the pandemic, the organization has made a decision to streamline its HR structure by adopting a more centralized HR structure that can provide HR services to corporate and the SBUs. The proposed centralization of the HR function is expected to result in cost reduction, consistency in HR operations, and increased HR proficiency.

Corporate HR has created a team comprising of HR managers, HR business partners and HR admin personnel to originate and implement the new HR services model. Anna is a HR manager from a strategic business unit in California that has been drafted to join the team. Anna has 8 years of cognate HR experience working with various SBUs in the organization. Anna is the only team member who has worked with an SBU, the rest of the team have only corporate HR experience. The team has been working for over 3 weeks reviewing the feasibility, advantages and disadvantages of several HR structures, with most team members favoring a shared services and center of excellence model.

How should the team start the process of determining the appropriate HR servicing model?

129. Which of the following leadership theories is based on dimensions of task structure, leader-member relations, position power, and the concept of least preferred coworker?

130. The Six organization is currently in an acquisition process of a competitor.

Which of the following is an unlikely reason for the Six organization to acquire another company?

131. A HR professional wants to represent the percentage of absenteeism for each of the last five years.

Which graphic data analysis tool will be most effective for visualizing yearly trends?

132. An accident occurred in a mine where 60% of the miners were exposed to a hazardous material that could not be absorbed safely.

What is the direct cause and indirect cause of the accident?