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1. Which of the following areas are part of the lifecycle of a business process? Note: There are 3 correct answers to this question.

Process Governance

Process Documentation

Process Approvals

Process Execution

Process Analysis

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2. What are the key components of a customer journey? Note: There are 3 correct answers to this question.

Product features

Touchpoints & Painpoints

Persona

Steps & Stages

Market segments

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3. What can you use to create a workflow?

Note: There are 3 correct answers to this question.

Artifacts

Events

Activities

Attributes

Gateways

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4. What are the benefits of using Attribute Visualization Layers? Note: There are 2 correct answers to this question.

Display attributes directly on the diagram canvas.

Display attributes of the linked dictionary term.

Display attributes in different colors based on their values.

Display attributes categories above a task.

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5. What is a key driver of the experience a customer has while interacting with a company?

The internal process costs

The complexity of the customer journey

Multiple customer surveys

Many contact persons for different topics

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6. What are some possible configurations for user tasks created in? Note: There are 3 correct answers to this question.

Assign it to a specific user.

Set a due date.

Assign it to dictionary categories.

Store attributes.

Define specific access rights.

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7. What are the different decision types when using an Exclusive Gateway in? Note: There are 2 correct answers to this question.

Individual

Event-based

Manual

Automated

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8. What are ways to verify that a model is complete and consistent? Note: There are 3 correct answers to this question.

Use the Diagram comparison

Use the Test lab

Use the 'check' option within the Decision table

Use the Simulation tool

Use the Syntax check

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9. What are some benefits of the comment function in the SAP Signavio Process Collaboration Hub? Note: There are 2 correct answers to this question.

You can optimization can be achieved much faster.

You can edit and publish processes immediately.

You can add relevant attributes directly through the comment function.

You can include all employees in process performances, reviews and feedback.

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10. What do Timer Events and Conditional Events have in common? Note: There are 2 correct answers to this question.

They can only be used as start events.

They can only be catching-type events.

They can only be throwing-type events.

They cannot be used as end events.

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11. What are the trigger types within? Note: There are 3 correct answers to this question.

Public or private forms

Start event

Email

Process Manager

Task

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12. You are in the and want to get an overview about costs and resources.

Which features do you use? Note: There are 2 correct answers to this question.

Reporting

Value Widget

Simulation

Analytics

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13. How can a Collaboration Hub user find additional information about a task? Note: There are 2 correct answers to this question.

Click on a task in the process model

Open the comments

Activate the overlays

Access the dictionary

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14. What are use cases for a Parallel Gateway?

Note: There are 2 correct answers to this question.

Assign decisions to all responsible parties.

Ensure that all tasks are completed before proceeding with the next.

Ensure that at least one task is completed before proceeding with the next.

Assign different tasks at the same time.

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15. How can additional information about a business term be stored in the dictionary (for example, by adding a phone number, location, or transaction code)?

Create custom modelling conventions.

Create sub-categories.

Add custom attributes to the respective category.

Add custom attributes to the associated diagram elements.

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16. Where do you control access rights for your workflow?

On the Details tab

On the Actions tab

On the Trigger tab

On the Core Information tab

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17. Which functions belong to the email task in the workflow? Note: There are 2 correct answers to this question.

Receiving emails

Sending emails

Attaching documents in the mail

Connecting to a mailbox

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18. What are some filters that are available in the search function in SAP Signavio Process Collaboration Hub? Note: There are 3 correct answers to this question.

Dictionary entries

Files

Quick models

Process Insights

Diagrams

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