Use Salesforce AI Specialist Dumps to Obtain Salesforce Certification

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October 30, 2024

If you're serious about obtaining the AI Associate certification, practicing with Salesforce Salesforce AI Specialist dumps questions is a must. By doing so, you'll become familiar with the exam format, identify knowledge gaps, develop time management skills, boost your confidence, and increase your chances of success. So, start practicing Salesforce AI Specialist exam dumps today and give yourself the best chance of passing the Salesforce AI Specialist exam! Test free Salesforce Certified AI Specialist Exam Salesforce AI Specialist exam dumps below.

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1. An AI Specialist built a Field Generation prompt template that worked for many records, but users are reporting random failures with token limit errors.

What is the cause of the random nature of this error?

The number of tokens generated by the dynamic nature of the prompt template will vary by record.

The template type needs to be switched to Flex to accommodate the variable amount of tokens generated by the prompt grounding.

The number of tokens that can be processed by the LLM varies with total user demand.

2. A Salesforce Administrator is exploring the capabilities of Einstein Copilot to enhance user interaction within their organization. They are particularly interested in how Einstein Copilot processes user requests and the mechanism it employs to deliver responses. The administrator is evaluating whether Einstein Copilot directly interfaces with a large language model (LLM) to fetch and display responses to user inquiries, facilitating a broad range of requests from users.

How does Einstein Copilot handle user requests In Salesforce?

Einstein Copilot will trigger a flow that utilizes a prompt template to generate the message.

Einstein Copilot will perform an HTTP callout to an LLM provider.

Einstein Copilot analyzes the user's request and LLM technology is used to generate and display the appropriate response.

3. Universal Containers recently launched a pilot program to integrate conversational AI into its CRM business operations with Einstein Copilot.

How should the AI Specialist monitor Copilot's usability and the assignment of actions?

Run a report on the Platform Debug Logs.

Query the Copilot log data using the metadata AP

Run Einstein Copilot Analytics.

4. An AI Specialist at Universal Containers is working on a prompt template to generate personalized emails for product demonstration requests from customers. It is important for the Al-generated email to adhere strictly to the guidelines, using only associated opportunity information, and to encourage the recipient to take the desired action.

How should the AI Specialist include these instructions on a new line in the prompt template?

Surround them with triple quotes (""").

Make sure merged fields are defined.

Use curly brackets {} to encapsulate instructions.

5. When a customer chat is initiated, which functionality in Salesforce provides generative AI replies or draft emails based on recommended Knowledge articles?

Einstein Reply Recommendations

Einstein Service Replies

Einstein Grounding

6. An AI Specialist has created a copilot custom action using flow as the reference action type. However, it is not delivering the expected results to the conversation preview, and therefore needs troubleshooting.

What should the AI Specialist do to identify the root cause of the problem?

In Copilot Builder within the Dynamic Panel, turn on dynamic debugging to show the inputs and outputs.

Copilot Builder within the Dynamic Panel, confirm selected action and observe the values in Input and Output sections.

In Copilot Builder, verify the utterance entered by the user and review session event logs for debug information.

7. Universal Containers (UC) wants to use the Draft with Einstein feature in Sales Cloud to create a personalized introduction email.

After creating a proposed draft email, which predefined adjustment should UC choose to revise the draft with a more casual tone?

Make Less Formal

Enhance Friendliness

Optimize for Clarity

8. Which use case is best supported by Salesforce Einstein Copilot's capabilities?

Bring together a conversational interface for interacting with AI for all Salesforce users, such as developers and ecommerce retailers.

Enable Salesforce admin users to create and train custom large language models (LLMs) using CRM data.

Enable data scientists to train predictive AI models with historical CRM data using built-in machine learning capabilities

9. Universal Containers (UC) is implementing Einstein Generative AI to improve customer insights and

interactions. UC needs audit and feedback

data to be accessible for reporting purposes.

What is a consideration for this requirement?

Storing this data requires Data Cloud to be provisioned.

Storing this data requires a custom object for data to be configured.

Storing this data requires Salesforce big objects.

10. Which feature in the Einstein Trust Layer helps to minimize the risks of jailbreaking and prompt injection attacks?

Secure Data Retrieval and Grounding

Data Masking

Prompt Defense

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11. The marketing team at Universal Containers is looking for a way personalize emails based on customer behavior, preferences, and purchase history.

Why should the team use Einstein Copilot as the solution?

To generate relevant content when engaging with each customer

To analyze past campaign performance

To send automated emails to all customers

12. Before activating a custom copilot action, an AI Specialist would like is to understand multiple real-world user utterances to ensure the action being selected appropriately.

Which tool should the AI Specialist recommend?

Model Playground

Einstein Copilot

Copilot Builder

13. Universal Containers Is Interested In Improving the sales operation efficiency by analyzing their data

using Al-powered predictions in Einstein Studio.

Which use case works for this scenario?

Predict customer sentiment toward a promotion message.

Predict customer lifetime value of an account.

Predict most popular products from new product catalog.

14. What is the correct process to leverage Prompt Builder in a Salesforce org?

Select the appropriate prompt template type to use, select one of Salesforce's standard prompts, determine the object to associate the prompt, select a record to validate against, and associate the prompt to an action.

Select the appropriate prompt template type to use, develop the prompt within the prompt workspace, select resources to dynamically insert CRM-derived grounding data, pick the model to use, and test and validate the generated responses.

Enable the target object for generative prompting, develop the prompt within the prompt workspace, select records to fine-tune and ground the response, enable the Trust Layer, and associate the prompt to an action.

15. Universal Containers (UC) plans to send one of three different emails to its customers based on the customer's lifetime value score and their market segment.

Considering that UC are required to explain why an e-mail was selected, which AI model should UC use to achieve this?

Predictive model and generative model

Generative model

Predictive model

16. Universal Containers’ current AI data masking rules do not align with organizational privacy and security policies and requirements.

What should an AI Specialist recommend to resolve the issue?

Enable data masking for sandbox refreshes.

Configure data masking in the Einstein Trust Layer setup.

Add new data masking rules in LLM setup.

17. Universal Containers (UC) is Implementing Service AI Grounding to enhance its customer service operations. UC wants to ensure that its AI- generated responses are grounded in the most relevant data sources. The

team needs to configure the system to include all supported objects for grounding.

Which objects should UC select to configure Service AI Grounding?

Case, Knowledge, and Case Notes

Case and Knowledge

Case, Case Emails, and Knowledge

18. Universal Containers (UC) is experimenting with using public Generative AI models and is familiar with the language required to get the information it needs. However, it can be time consuming for both UC's sales and service reps to type in the prompt to get the information they need, and ensure prompt consistency.

Which Salesforce feature should a Salesforce AI Specialist recommend to address these concerns?

Einstein Recommendation Builder

Einstein Copilot Action: Query Records

Einstein Prompt Builder and Prompt Templates

19. The AI Specialist of Northern Trail Outfitters reviewed the organization's data masking settings within the Configure Data Masking menu within Setup. Upon assessing all of the fields, a few additional fields

were deemed sensitive and have been masked within Einstein's Trust Layer.

Which steps should the AI Specialist take upon modifying the masked fields?

Turn off the Einstein Trust Layer and turn it on again.

Test and confirm that the responses generated from prompts that utilize the data and masked data do not adversely affect the quality of the generated response

Turn on Einstein Feedback so that end users can report if there are any negative side effects on AI features.

20. Universal Containers (UC) recently rolled out Einstein Generative capabilities and has created a custom prompt to summarize case

records. Users have reported that the case summaries generated are not returning the appropriate information.

What is a possible explanation for the poor prompt performance?

The data being used for grounding Is incorrect or incomplete.

The prompt template version is incompatible with the chosen LL

The Einstein Trust Layer is incorrectly configured.

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21. An AI Specialist implements Einstein Sales Emails for a sales team. The team wants to send personalized follow-up emails to leads based on their interactions and data stored in Salesforce. The AI Specialist needs to configure the system to use the most accurate and up-to-date information for email generation.

Which grounding technique should the AI Specialist use?

Ground with Apex Merge Fields

Ground with Record Merge Fields

Automatic grounding using Draft with Einstein feature

22. Universal Containers (UC) uses Salesforce Service Cloud to support its customers and agents handling cases. UC is considering implementing Einstein Copilot and extending Service Cloud to mobile users. When would Einstein Copilot implementation be most advantageous?

When the goal is to streamline customer support processes and improve response times

When the main objective is to enhance data security and compliance measures

When the focus is on optimizing marketing campaigns and strategies

23. Universal Containers (UC) has a legacy system that needs to integrate with Salesforce. UC wishes to create a digest of account action plans using the generative API feature.

Which API service should UC use to meet this requirement?

REST API

Metadata API

SOAP API

24. What is an AI Specialist able to do when the “Enrich event logs with conversation data" setting in Einstein Copilot is enabled?

View the user click path that led to each copilot action.

View session data including user Input and copilot responses for sessions over the past 7 days.

Generate details reports on all Copilot conversations over any time period.

25. Universal Containers is using Einstein Copilot for Sales to find similar opportunities to help close deals faster. The team wants to understand the criteria used by the copilot to match opportunities.

What is one criteria that Einstein Copilot for Sales uses to match similar opportunities?

Matched opportunities are limited to the same account.

Matched opportunities were created in the last 12 months.

Matched opportunities have a status of Closed Won from last 12 months.

26. Universal Containers implemented Einstein Copilot for its users.

One user complains that Einstein Copilot is not deleting activities from the past 7 days.

What is the reason for this issue?

Einstein Copilot Delete Record Action permission is not associated to the user.

Einstein Copilot does not have the permission to delete the user's records.

Einstein Copilot does not support the Delete Record action.

27. What is the main purpose of Prompt Builder?

A tool for developers to use in Visual Studio Code that creates prompts for Apex programming, assisting developers in writing code more efficiently.

A tool that enables companies to create reusable prompts for large language models (LLMs), bringing generative AI responses to their flow of work

A tool within Salesforce offering real-time Al-powered suggestions and guidance to users, Improving productivity and decision-making.

28. Universal Containers is very concerned about security compliance and wants to understand:

Which prompt text is sent to the large language model (LLM)

* How it is masked

* The masked response

What should the AI Specialist recommend?

Ingest the Einstein Shield Event logs into CRM Analytics.

Review the debug logs of the running user.

Enable audit trail in the Einstein Trust Layer.

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