Advance Your Career by Using Online Salesforce Slack Consultant Dumps

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January 10, 2025

Obtaining the Salesforce Consultant Salesforce Slack Consultant certification can help you demonstrate your expertise in Salesforce solutions and advance your career in related industry. Using Salesforce Slack Consultant dumps as part of your study plan can help you identify knowledge gaps, improve your exam-taking skills, provide immediate feedback, and increase your chances of passing the Salesforce Slack Consultant exam. Salesforce Salesforce Slack Consultant exam free dumps questions are available below.

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1. For a client with a global presence and teams operating across various time zones, what is a key consideration for Slack grid design as per the discovery outputs?

Creating a separate Slack workspace for each time zone to avoid overlap

Developing a centralized grid with region-specific channels, alongside general channels for company-wide communication

Limiting the number of channels to avoid confusion among team members in different time zones

Designing the grid with an emphasis on asynchronous communication tools only

2. A software development company is looking to use Slack to enhance its team’s productivity and streamline project management.

Which Slack use case should be recommended for this purpose?

Utilizing Slack primarily for social interactions and team-building activities

Creating dedicated channels for each phase of software development to centralize relevant discussions and file sharing

Restricting Slack use to direct messaging for quick questions only

Using public channels exclusively for client communications and feedback

3. In defining success metrics for a client’s Slack implementation, what is a key factor to consider?

The client’s preference for color schemes and design within Slack

Benchmarking against the most successful Slack implementation in a different industry

Metrics that are directly tied to the client’s identified goals and objectives for using Slack

Setting universal success metrics that apply to all Slack implementations

4. A company is integrating Slack into their workflow. They want to ensure that teams are using Slack efficiently and adhering to company policies.

What is the best practice for achieving this?

Enforce strict usage rules and monitor all Slack channels continuously

Conduct regular training sessions and create a channel for Slack tips and best practices

Limit Slack usage to certain hours of the day to prevent over-reliance on the platform

Allow teams to use Slack freely without any guidelines to encourage creativity

5. A startup is implementing Slack for its dynamic and rapidly evolving team.

What key element should be included in the learning plan for Slack to cater to this specific environment?

A static, one-time training session covering basic Slack functionalities without follow-up or updates

A flexible and ongoing learning program that includes initial basic training, followed by regular updates and sessions as new features are released

An advanced, technical-focused training plan, regardless of the varying proficiency levels within the team

Informal, ad-hoc learning sessions led randomly by different team members without a structured curriculum

6. When executing a learning curriculum for Slack in a large organization, what approach should be taken to ensure effective training for a diverse group of employees?

Implement a blended learning approach, combining self-paced online tutorials with live, interactive Q&A sessions to cater to different learning styles

Conduct only in-person, classroom-style training sessions for all employees

Rely solely on comprehensive Slack user manuals and written documentation for training

Organize large-scale webinars with one-way communication where attendees passively listen to the presenter

7. A user is having trouble finding specific past messages in a Slack channel.

What is the most effective method they should use to locate these messages?

Rely on memory to recall when the message was posted and manually scroll through the channel

Utilize Slack's search functionality with specific keywords or phrases, dates, or the user who posted the message

Email the Slack support team to retrieve the message for them

Ask all members of the channel to search for and resend the message

8. A financial company using Slack wants to ensure that the apps being used comply with strict data security regulations.

What is the most appropriate app approval setting they should implement?

Allow all employees to install any apps they find useful

Automatically approve all apps listed in the Slack App Directory

Set up a process where all app installations require approval by the IT department

Only permit apps that are developed in-house

9. A multinational corporation is using Slack and needs to agree on a policy for data retention to comply with various international data protection laws.

What is the most effective strategy to establish this policy?

Apply the strictest data retention policy across the entire organization

Develop a flexible data retention policy that can be adjusted for each region based on local laws

Set a standard data retention period for all regions and request exceptions on a case-by-case basis

Leave data retention decisions to individual team managers within each region

10. A corporation is looking to enhance the security of its Slack workspace to protect sensitive information.

Which org level security setting should they prioritize to meet this requirement?

Enforcing unique usernames for all users

Integration with a Data Loss Prevention (DLP) tool

Limiting message and file storage to 30 days

Implementing a strict password policy for all users

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11. A user reports that they are not receiving notifications from Slack, despite having important ongoing conversations.

What should be the first step in troubleshooting this issue?

Check the user's notification settings in Slack to ensure they are configured correctly for their needs

Advise the user to ignore the issue as it may resolve itself automatically

Immediately reinstall the Slack application on the user's device without checking settings

Suggest the user switch to a different communication platform

12. In a company using Slack, the IT department needs to enforce a policy where user access to Slack is automatically revoked when they leave the company.

Which identity management setting should they configure in Slack to achieve this?

Periodic password resets

User activity monitoring

Integration with the company's HR software for user account lifecycle management

Manual deactivation of users by Slack Workspace Admin

13. A healthcare organization using Slack needs to ensure that their communication practices comply with HIPAA.

What key feature should they enable in Slack to best meet HIPAA compliance requirements?

Two-factor authentication

Encryption at rest and in transit

Custom Terms of Service

Integration with a HIPAA-compliant archiving tool

14. Your client is concerned about maintaining data security and compliance when migrating to Slack.

What is the best practice for addressing these concerns?

Assure the client that Slack is inherently secure and no additional measures are needed

Advise the client to avoid sharing any sensitive information on Slack to maintain security

Recommend using third-party security tools exclusively to manage data security on Slack

Work with the client to understand their specific security requirements and guide them in configuring Slack's security and compliance settings accordingly

15. A company’s Org Owner wants to improve team productivity by analyzing how Slack is being used.

Which feature in the analytics dashboard should they primarily focus on to understand team engagement and collaboration patterns?

User Activity Reports

Message Read Rates

File Upload Statistics

Integration Usage Rates

16. You are finalizing the Slack grid design for a client who is concerned about maintaining high levels of security and compliance.

What should be your approach to reassure the client during the final sign-off?

Downplay the importance of security and compliance in the grid design

Assure the client that security and compliance can be managed independently of the grid design

Confirm that the grid design incorporates necessary security features and complies with relevant regulations, offering to review these features in detail

Recommend using a third-party security tool in conjunction with Slack to handle all compliance matters

17. When consulting with a client about their Slack usage, which question is most crucial to understand their security requirements and compliance needs?

"How many employees in your organization are currently using Slack?"

"What are your current security challenges with Slack, and what compliance standards does your organization need to meet?"

"Do you prefer using Slack on a desktop or mobile device?"

"How often do your employees engage in social channels on Slack?"

18. You are proposing a Slack grid design for a client with multiple departments that often collaborate on shared projects.

What grid design option would you recommend to facilitate both department-specific and collaborative communications?

A grid with only public channels for all communications to promote transparency

A grid with a large number of private channels, each dedicated to specific topics to maintain confidentiality

A grid design that includes both department-specific channels and cross-functional channels for shared projects

Encouraging the use of direct messages for most departmental communications to avoid creating too many channels

19. For a client with a global presence and teams working in multiple time zones, what grid design strategy would be most effective in Slack?

Limiting the grid to only a few channels to simplify access for all time zones

Creating a complex grid structure with numerous specific channels for each time zone

Developing a balanced grid with region-specific channels, alongside general channels for global communication and collaboration

Implementing a grid that requires all communication to happen in real-time, regardless of the time zone

20. A marketing agency is seeking to improve collaboration and coordination across various campaigns using Slack.

What is an appropriate Slack use case to suggest in this scenario?

Encouraging the use of Slack only for urgent communications and time-sensitive issues

Setting up a general channel for all agency-wide communications without specific campaign focus

Creating individual channels for each campaign to organize discussions, timelines, and shared files

Recommending that most campaign coordination take place outside of Slack to maintain channel clarity

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21. For a live Slack workshop aimed at improving team collaboration, what experiential learning format should be prioritized?

Setting up collaborative team activities using Slack, where participants work together on tasks, fostering teamwork and practical application of Slack features

Providing a standard PowerPoint presentation on Slack’s features with no interactive components

Asking participants to take detailed notes on Slack’s functionalities without any practical application

Solely focusing on individual learning tasks where participants work in isolation, without team interaction

22. During the planning phase of a Slack migration, a key stakeholder suggests compressing the migration schedule to expedite the process.

What is the most appropriate response?

Agree to compress the schedule to meet the stakeholder’s request, prioritizing speed over thoroughness

Politely decline any changes to the schedule, keeping rigidly to the original plan

Assess the risks and benefits of compressing the schedule and discuss them with stakeholders to reach a feasible decision

Delegate the decision to compress the schedule to a lower-level management team

23. You are designing a Slack grid for a client who has multiple teams working on different projects. Based on the discovery outputs, which approach should you recommend for the grid structure?

A single channel for the entire organization to streamline communication

Separate channels for each project and team, with additional channels for cross-team collaboration and organization-wide announcements

Only private channels for each team to ensure confidentiality and avoid information overload

Randomly assigning team members to channels to encourage diverse interactions

24. When designing a Slack grid for a large enterprise following discovery sessions, which factor should primarily guide the initial grid design?

The organizational structure, departments, and team workflows identified during discovery

The color scheme and branding preferences of the enterprise

The personal preferences of the enterprise’s CEO regarding communication tools

The geographical locations of the enterprise’s various offices

25. A remote team wants to maintain visibility on project progress and address blockers quickly using Slack.

What type of workflow should they implement for their daily stand-ups?

A workflow that encourages team members to only report major accomplishments or blockers

An automated workflow where team members are prompted to share what they worked on, plan to work on, and any blockers, in a common channel

A workflow where team members send their updates directly to the project manager through direct messages

Setting up a weekly, rather than daily, automated workflow for updates to avoid daily interruptions

26. When finalizing a vision statement for a client’s Slack implementation, what is essential to ensure its effectiveness?

Focusing exclusively on the technical aspects of Slack’s capabilities

Emphasizing the importance of increasing the number of daily active users on Slack as the primary metric

Ensuring the vision statement aligns with the client's broader business goals and articulates clear, measurable outcomes

Guaranteeing a specific percentage increase in overall productivity due to Slack implementation

27. You are leading a Slack migration for a client. Midway through the process, the client requests significant changes to the workspace structure that were not part of the original plan.

What is the best course of action?

Immediately implement all client requests without reviewing the impact on the overall project timeline and budget

Politely decline any changes to the original plan to avoid project delays

Engage in a discussion with the client to understand their needs, assess the impact of these changes, and adjust the project plan accordingly

Direct the client to contact Slack directly for any changes to the project scope

28. When introducing new team members to Slack through an experiential learning approach, what method is most effective to enhance their practical understanding and use of the platform?

Providing a detailed reading list about Slack’s features and expecting team members to study them independently

Setting up interactive, hands-on sessions where team members actively use Slack features in real or simulated work scenarios

Organizing a series of lectures about the history and development of Slack without practical application

Encouraging team members to learn through trial and error during their everyday work without any guided training

29. A client wants to use Slack Connect to collaborate with external partners while ensuring that confidential information remains secure.

What Slack Connect configuration setting should they prioritize?

Allow all users to send direct messages (DMs) to external partners

Enable channel sharing with external organizations, but with admin approval required

Automatically accept all Slack Connect channel invitations from known domains

Restrict all Slack Connect interactions to specific departments only

30. In designing a Slack grid for an organization, what is a best practice to ensure that the design aligns with the organization’s communication needs and structure?

Tailoring the grid to reflect the organization's structure, with channels dedicated to different departments, projects, and company-wide communication

Implementing a single channel for all communications to simplify management and oversight

Creating a large number of channels upfront to cover potential future needs

Designing the grid based solely on the preferences of the top management team

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31. When designing a Slack grid for an organization with various departments and teams, what is a key best practice to ensure effective communication and organization?

Create a single channel for the entire organization to centralize all communication

Design the grid with multiple channels, organized by departments and project teams, to facilitate focused communication

Recommend that all communication be done through direct messages to maintain privacy

Set up random channels for casual conversations to encourage usage of Slack

32. An IT company is looking to streamline its operations using Slack.

Which administrative workflow is most appropriate to migrate to Slack for improved efficiency?

Detailed technical documentation and source code management.

Managing client billing and invoicing processes.

High-level strategic decision-making involving confidential company data.

Tracking IT support tickets, facilitating team discussions on solutions, and documenting resolutions.

33. A startup is implementing Slack for improved internal communication and project management. They require a role that can manage day-to-day operations within their workspace, such as channel creation and user permissions, but doesn’t need access to billing and high-level organizational settings.

Which role would be most appropriate?

Org Owner, who has access to all administrative settings, including billing

Workspace Admin, tasked with managing day-to-day operations within their workspace

Guest Admin, responsible for managing guest accounts and permissions

Org Admin, overseeing administrative settings across multiple workspaces

34. In a multinational company using Slack, the leadership wants to ensure that the communication tool aligns with the diverse needs of different regions while maintaining a consistent company policy.

How should they approach the configuration of Slack settings?

Implement the same settings globally without regional modifications

Allow each region to independently configure their Slack settings

Establish a core set of global settings but allow regions to request specific adjustments

Limit Slack usage to headquarters and restrict access in other regions

35. If users report difficulty in adapting to Slack’s interface after migration, what should be the consultant’s immediate action?

Assume that users will adapt over time without additional intervention

Instantly roll back to the old communication system to ease the transition

Provide additional targeted training sessions focusing on the areas where users are facing difficulties

Redesign the Slack interface to match the old system's layout

36. During a Slack migration, the client requests a custom feature that is not currently available in Slack.

What is the best way to handle this request?

Inform the client that it's impossible to add custom features in Slack and continue with the standard features

Directly modify Slack's codebase to accommodate the client’s request

Discuss the request with Slack's support team to explore potential solutions or alternative approaches that can meet the client's needs

Ignore the client’s request and proceed with the migration as originally planned

37. In a discovery session focusing on security with a client considering Slack, what question should be asked to gauge their expectations and plans for data protection?

"Which Slack interface theme do you find most visually appealing?"

"How do you plan to use Slack channels and direct messaging in your organization?"

"What are your data protection requirements and how do you envision Slack aligning with these?"

"What kind of custom emojis and integrations are you planning to add to your Slack workspace?"

38. A rapidly growing tech startup is looking to use Slack to facilitate the integration of new team members.

Which feature should they leverage in Slack to optimize the onboarding experience for these employees?

Encourage new employees to use Slack's search functionality to find relevant information and guidelines

Set up an onboarding channel where new hires can ask questions but without any structured workflow

Create an automated workflow that guides new hires through a step-by-step onboarding process, including channel recommendations and key resources

Rely on existing employees to informally introduce new hires to Slack and its features

39. You find that a significant number of users are experiencing difficulty in adjusting to Slack’s interface, causing delays in the migration timeline.

How should you address this issue to facilitate a smoother transition?

Ignore the difficulties as a natural part of the learning curve and continue with the migration

Roll back the migration process until all users are comfortable with the Slack interface

Extend the migration timeline indefinitely until all users report complete ease with the interface

Provide additional support and training resources targeted at the areas where users are facing challenges, and adjust the timeline if necessary

40. A growing tech company is restructuring its Slack workspace to improve navigation and findability.

What advice should be given about channel naming to achieve this?

Use creative and humorous names for all channels to enhance team engagement

Assign random names to channels for simplicity

Allow team members to name channels based on inside jokes and personal preferences

Adopt a clear and descriptive naming convention that reflects the channel's purpose or team

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41. A financial institution using Slack needs to comply with strict data privacy regulations.

How should they configure their app approval settings to align with these requirements?

Approve all apps that are related to financial services

Only allow apps that have been internally developed

Require a thorough security and compliance review for each app before approval

Enable automatic approval for apps that have encryption capabilities

42. In a final review meeting for the Slack grid design, the client expresses concerns about future scalability.

How should you address this in the context of the final sign-off?

Dismiss the concerns as scalability is generally not an issue with Slack

Assure the client that any future changes would require a completely new grid design

Discuss how the current grid design can be adjusted and scaled in the future to meet evolving needs

Suggest maintaining the current grid design without any modifications, as scalability concerns are often overestimated

43. A team member is experiencing difficulty in finding specific past messages in a busy Slack channel.

What is the most effective advice to give them for locating these messages?

Guide them to use Slack's search functionality with specific keywords, dates, or users involved in the conversation

Recommend that they manually scroll through the entire channel history until they find the messages

Tell them to forget about the old messages and ask for the information again in the channel

Advise them to delete and rejoin the channel to refresh their message history

44. In designing a Slack grid for an enterprise with a large, diverse workforce, what practice is important to promote inclusivity and efficient communication?

Limiting the creation of channels to only top-level management to control the flow of information

Encouraging each department to use a separate Slack instance to prevent information overload

Establishing clear guidelines and naming conventions for channels to ensure ease of use and discoverability

Mandating the use of specific integrations and bots in every channel regardless of the department's needs

45. A client is interested in Slack but is unsure how it differs from traditional email communication.

What aspect of Slack would you highlight to demonstrate its advantage over email?

The ability to send larger file attachments compared to standard email services

Slack's user-friendly interface that resembles social media platforms

Real-time communication and the ability to organize conversations into channels for better team collaboration

The availability of custom emojis and GIFs to enhance team bonding

46. During a Slack implementation project, who is primarily responsible for configuring the Slack workspace settings in line with the client’s security policies?

The Slack team should configure all settings as they have the most technical expertise

The Partner's consultant, with oversight from the client's IT team to ensure compliance with security policies

The client's IT team alone, as they are responsible for internal security policies

An external security consultant not associated with Slack or the Partner

47. In the context of proposing a Slack implementation, why is it important to understand the client’s existing workflow and communication challenges?

To tailor the Slack pricing plan to the client's budget

To develop a targeted Slack implementation strategy that addresses these specific workflow and communication challenges

To recommend the total number of Slack channels the organization should create

To determine the level of technical training required for the client’s IT staff

48. During the pre-migration user clean-up for a Slack migration, how should you handle user accounts that are part of ongoing critical projects?

Immediately delete all user accounts not active within the last week to streamline the migration process

Create a separate Slack workspace for each ongoing project

Migrate only the project leads to Slack initially, leaving the rest of the team on the current system

Tag these accounts for priority migration and ensure seamless integration into the new Slack workspace

49. When presenting Slack to a potential client who is currently using a mix of email, messaging apps, and file-sharing services, which feature of Slack would you emphasize as a key benefit?

The ability to customize Slack's interface with various color themes

Slack’s capability to integrate various communication and file-sharing services into a single platform

The use of fun emojis and GIFs to enhance informal communication

The fact that Slack is widely used in many industries

50. A financial services company needs to ensure that their Slack usage complies with industry regulations requiring the archiving of all communications for a minimum of five years.

Which Slack feature should they utilize to meet this regulatory requirement?

Data Export

Custom Retention Policies

Slack’s Enterprise Grid

Compliance Exports

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51. A healthcare organization using Slack needs to ensure compliance with HIPAA regulations.

How should they manage the approval of third-party apps?

Implement an automatic approval system for apps that claim HIPAA compliance

Approve only the most popular and widely used apps

Require a detailed security and compliance review for each app before approval

Restrict the installation of any third-party apps to prevent possible breaches

52. In a medium-sized enterprise, the management team needs to assign a role to an employee who will manage user accounts and handle workspace and channel settings, but they do not want to provide access to sensitive billing information.

Which role should they assign to this employee?

Workspace Owner

Workspace Admin

Org Owner

User Group Admin

53. After completing discovery sessions with a client, what is a key factor to consider in the initial grid design recommendation for Slack?

The preferred color schemes and branding elements the client wishes to incorporate into Slack

The scalability of the grid design to accommodate the client’s future growth and evolving needs

The exclusive use of public channels to promote transparency within the organization

Implementing the maximum number of integrations available in Slack from the outset

54. A company is implementing Slack to enhance its onboarding process for new employees.

Which workflow should they use to effectively onboard new team members?

An automated onboarding workflow that provides a welcome message, essential resources, and guidelines, and introduces them to key channels

A workflow that sends daily fun facts about the company to new hires for their first month

A manual process where existing team members are assigned to send personalized welcome messages to new hires

Setting up a quiz workflow for new hires to test their knowledge about the company

55. A multinational corporation using Slack wants to implement a unified communication policy across its global offices while considering regional differences.

What approach should they take to configure their Slack settings?

Apply the same settings uniformly across all regions without modifications

Customize settings for each region without any unified corporate guidelines

Develop a core set of global settings and allow regions to adapt them as needed

Delegate the responsibility of setting configurations to individual team leaders in each region

56. When nearing the completion of a Slack migration, what is an essential final step to ensure a successful transition?

Cease all communication with the client immediately after the migration to encourage independence

Remove all data from the old platform immediately after migration

Provide comprehensive post-migration support, including troubleshooting, additional training, and feedback collection

Advise the client to independently handle any post-migration issues to build their problem-solving capacity

57. When designing a Slack grid for a medium-sized company with distinct departments, what is an important consideration for creating an effective grid structure?

Establishing a single channel for all company-wide communications and collaborations

Developing separate channels for social interactions and non-work-related discussions only

Designing a grid structure that includes channels for each department, along with cross-functional channels for company-wide initiatives

Encouraging the exclusive use of private channels to maintain departmental confidentiality

58. A marketing agency is looking to improve team collaboration and project management using Slack.

Which use case should be recommended to them?

Creating dedicated channels for each project to centralize communication and file sharing

Using only direct messages for all project-related communications

Limiting Slack usage to general announcements and updates

Encouraging clients to join all project channels to provide continuous feedback

59. A newly formed company is setting up Slack and wants to foster a collaborative environment while also maintaining a level of organization in their communications.

What channel management setting should they implement?

Allow all employees to create both public and private channels without restrictions

Create a few essential channels for general topics and allow department heads to create additional channels as needed

Restrict channel creation to company executives only

Automatically subscribe all users to every channel

60. A healthcare organization wants to use Slack to streamline their internal administrative processes while ensuring compliance with health privacy regulations.

Which process would be best suited for migration to Slack?

Managing and discussing individual patient records and sensitive health information

Coordinating staff schedules, shift changes, and general announcements

Hosting virtual consultations with patients using Slack video calls

Storing detailed medical research data and confidential trial results

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61. You are consulting with a company that has been using Slack for basic messaging.

What question would provide the most insight into how they can expand their use of Slack?

"How many employees in your company currently use Slack?"

"What are the main business challenges you're currently facing that Slack could potentially help address?"

"Do you prefer using Slack on desktop or mobile?"

"Are your employees satisfied with the current range of emojis available in Slack?"

62. When creating learning materials for a new Slack learning curriculum, what type of content should be prioritized to ensure effective learning for all users?

Highly technical documentation focusing exclusively on Slack’s API and advanced integrations

Interactive guides and tutorials that cover basic to advanced features, including practical examples and exercises

Lengthy written manuals detailing every Slack feature, regardless of its relevance to daily use

Entertainment-focused content, such as games and quizzes unrelated to Slack's functionalities

63. In a company using Slack, the IT department needs to ensure compliance with data security policies. They need to assign a role that can access audit logs and security tools.

Which Slack administrative role is most appropriate for this task?

Workspace Owner

Workspace Admin

User Group Admin

Org Owner

64. A company is rolling out Slack to its employees and is in the process of executing its learning curriculum.

What approach should be taken to ensure effective training for all employees?

Implement a flexible, phased training program that includes initial basic training, followed by more advanced sessions and regular refresher courses

Provide a single intensive training session covering all aspects of Slack, without any follow-up or additional support

Focus the training exclusively on the technical backend of Slack, assuming users have basic operational knowledge

Leave the employees to explore and learn Slack on their own without providing any structured training

65. In designing a Slack grid for an organization that frequently collaborates on cross-functional projects, what grid design element is crucial to consider?

Assigning a designated moderator for each channel to control the flow of information

Creating project-specific channels that include members from relevant departments for focused collaboration

Ensuring that each department uses a different Slack workspace to keep their communications separate

Recommending that all communications be conducted in shared channels with external organizations

66. A financial institution using Slack needs to ensure that their communication practices comply with the Sarbanes-Oxley Act (SOX).

Which Slack compliance feature should they utilize to meet this requirement?

Data export on a regular basis

Custom message and file retention policies

Mandatory two-factor authentication for all users

Implementation of custom Slack emojis and reactions

67. A company wants to streamline its onboarding process for new employees using Slack.

What type of workflow should they implement to ensure new hires receive all necessary information and resources efficiently?

A workflow that automatically sends fun GIFs and emojis to new hires to welcome them

A manual process where each department head sends out individual welcome messages and resources

An automated onboarding workflow that systematically provides new hires with essential information, resources, and introductions to key team members

A workflow that requires new hires to search and join relevant channels on their own

68. A company is implementing Slack and needs to establish a process for handling user requests for new integrations and tools.

What admin support model should they consider implementing?

A decentralized model where each team decides on and implements its own integrations independently

A model where all user requests are automatically approved to encourage innovation and autonomy

A model where user requests are posted in a public channel, but without any formal review or approval process

A centralized request and approval process managed by Workspace Admins or IT staff to ensure compliance and security

69. In a company using Slack, there is a need for a role that can manage workspace settings, oversee channel creation, and handle user permissions but should not have access to billing information.

Which Slack administrative role is best suited for this task?

Workspace Owner

Workspace Admin

Org Owner

User Group Admin

70. When discussing the adoption of Slack with a potential client who is concerned about team collaboration and productivity, which feature of Slack would you emphasize as most beneficial?

The ability to customize Slack's appearance with various themes and backgrounds

The integration of Slack with a wide range of productivity tools and apps to streamline workflows

The feature of anonymous messaging to encourage open feedback within teams

The unlimited storage capacity for files and data

Page 8 of 8

71. A company is integrating Slack and wants to establish a structured approach for managing requests for new Slack channels.

What is the best practice to handle these requests?

Set up a dedicated channel for channel creation requests where users can post their requests, which are then reviewed and approved by Workspace Admins

Allow all users to create channels freely without any approval process to encourage autonomy

Require users to send an email to the IT department for every channel request

Implement an automated bot that approves all channel creation requests instantly

72. In an organization using Slack, there is a need to streamline the handling of support queries related to Slack usage.

What approach should be adopted for this process?

Create a 'Slack Support' channel managed by Workspace Admins where users can post queries and receive timely assistance

Direct all Slack support queries to the personal direct messages of a selected group of team members

Encourage users to post their Slack queries in random channels hoping for peer assistance

Only respond to Slack support queries during specific hours, leaving them unattended at other times

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