CCBA Dumps Help You Study Objectives

1. When using a change-driven approach, the business analyst may create an initial list of high-level requirements for the initiative.

This high-level requirements list is also known as what term?

2. As a business analyst, you'll need to recognize the methods that are appropriate for recording and documenting the results of elicitation activities.

Which one of the following cannot be considered as a valid method for documenting elicitation?

3. You are the business analyst for your organization and you're working with several stakeholders to identify, manage, and approve requirements. Your organization requires using a plan-driven approach to business analysis and changing management.

In this approach, who is most likely to approve changes to requirements?

4. When can changes to requirements occur in a business analysis planning and monitoring assignment?

5. A business analyst (BA) was asked by the vice president (VP) to evaluate the organization's claims processing capability and recommend improvements. The VP agreed to the BA's recommended solution approach and identified an external vendor to develop the modernized claims processing system. Before contracting with the external vendor, the BA realized that the budget should be approved by the Chief Financial Officer.

What was missed by the BA when performing stakeholder analysis?

6. A business analyst (BA) is preparing an analysis approach to replace a 12-year-old air traffic control system. The BA aims to define the solution definition before implementation, capture theinformation in standardized templates, and ensure that all activities are identified first and then divided into tasks.

Which approach provides the appropriate level of formality for this project?

7. Market studies projected a 28% year-over-year growth for five (5) years for commercial vehicle loans. A company that provides lending for commercial vehicles wanted to keep up with industry demand; however, their applications were not capable of scaling to the increased demand for loan processing and billing. The company is deploying a new system to meet the demand. The project started five (5) years ago and cost $2 million USD. The project metrics are to be evaluated after five (5) years. The return on investment (ROI) for the project is calculated at 11%. The project sponsors are upset that the desired ROI for the project was not met.

What was the root cause of this issue?

8. An organization is planning to launch an exciting new service that has never been offered before. The expectations are that the service will be extremely popular with young families, but because the organization wants to keep it a secret until launch day, there is no way of knowing whether this is correct.

Why should the business analyst (BA) suggest identifying high customer demand by young families as a risk?

9. Which of the following is the best definition of the business rules analysis?

A. To define the historical information that is available for the business analyst to rely on for his research.

B. To define the rules that govern decisions in and organization and that define, constrain, or enable organizational policies.

C. To define the people that govern decisions in and organization and that define, constrain, or enable organizational policies.

D. To define the job functions, roles and responsibilities, and the designation of power among the project stakeholders.

10. A business analyst is helping management determine which solution they should choose. As it happens that the organization can only choose one of the two solutions due to time and resource restrictions. Solution A worth $456,000 to the organization while solution B worth $565,000 to the organization. While solution A costs less, it is less risky and takes less time to complete so management elects to seize Solution A.

What is the opportunity cost?

11. During planning, elicitation, and sign-off of requirements, the stakeholders felt that their opinions were not heard and information was not frequently shared.

What major competency was lacking in this process?

12. Which of the following is the prime purpose of the Manage Stakeholders Expectations process?

13. The business analyst (BA) is assigned a small project, requiring minor enhancements to an existing system. The BA will meet with the business sponsor and developer next week to gather information about the change.

What should the BA review before the meeting?

14. A company wants to increase its market share in the industry, and its Board has prioritized capabilities that need to be implemented to achieve the goal. The business requirements for the top priority were signed off, and the solution design has been completed. Due to technical constraints, it is not feasible to implement all the requirements at the same time.

What must the business analyst (BA) do to deal with this situation?

15. In order to plan the business analysis approach, the business analyst must understand the organizational process needs and what other thing?

16. An organization has identified a market opportunity that could result in significant business gains. A business analyst (BA) is asked to assist in building the new business model. The BA begins by analyzing the current state.

What input is critical to the current state analysis?

17. You are a business analyst for your organization and you're working with the stakeholders to identify the primary inputs to the business analysis approach.

Which one of the following is a primary input to the business analysis approach?

A. The business analysis approach will be shaped by the problem or opportunity faced by the

organization.

B. The business analysis approach will be shaped by the penalty of not seizing the opportunity.

C. The business analysis approach will be shaped by the time allowed for business analysis planning.

D. The business analysis approach will be shaped by the risks faced by the organization.

18. A business analyst (BA) is working on a project to improve product delivery. The issues arise during the latter stages of the delivery Freecycle and are due to poor communication of the business analysis information from the elicitation phase. As a result, a BA has ensured that the testing and training teams are identified as stakeholders on the RACI Matrix going forward.

To which RAG designation should the training and testing teams be added?

19. A recent survey shows that a newly implemented system has features that the users have never used. Upon reviewing the survey report, the Chief Executive Officer (CEO) highlighted that the company must avoid future implementations with functionality that does not provide any business value.

What must the business analyst (BA) do to ensure future requirements meet a business need?

20. A new payments system was recently implemented to replace an old legacy system. The system users have lodged a complaint that the new system is slower than the old system but system performance statistics show more efficiency.

How does the business analyst (BA) demonstrate to users how the new system is performing?

21. The claims intake workflow of an insurance company is being standardized across all branch offices. The business analyst (BA) assigned to this project has interviewed users individually in all the offices and plans to schedule a workshop with all the users.

What should the BA do to prepare for the workshop?

22. While gathering information during a requirements workshop, a subject matter expert states that it is likely that an organizational restructure will occur in one of the business departments that will be utilizing parts of the new system. As such, the business analyst (BA) should:

23. A finance manager wants to begin a new project to replace the existing expenses processing system. The finance manager feels that the current expense submission-to-reimbursement process takes too long and is substantiated by 50% more complaints regarding incorrect reimbursement amounts than the same time last year.

What should the business analyst (BA) investigate first?

24. A business analyst (BA) is compiling information on different approaches that will meet solution requirements in order to make a recommendation for solution design.

To evaluate whether externally available solutions meet the requirements, which of the following will the BA create and distribute?

25. After a number of requirements elicitation workshops, the business analyst (BA) notices that two business stakeholders did not speak up during any of the discussions.

What should the BA do in the next workshop?

26. Consider a business analyst who is completing the business analysis tasks of specifying and modeling requirements for an organization.

This task can help an organization achieve all of the following objectives except for which one?

A. Supporting training activities and knowledge management

B. Facilitating communication among stakeholders

C. Compliance with contracts and regulations

D. Increasing revenue and/or reducing costs within an organization

27. What condition of the requirements must be fulfilled in order to use the matrix documentation approach to specify and model requirements?

28. The task of prioritizing requirements creates just one output.

What is it?

29. What does the decomposition of activities and tasks based on the work breakdown structure create

for the business analyst?

30. A business analyst (BA) spent three months eliciting, specifying, and modelling the detailed stakeholder and solution requirements. Right before requirement sign-off, the BA realized that the Vice President was unable to approve the requirements and the Chief Financial Officer should do so.

What element of requirement approval did the BA miss?

31. The business analyst (BA) is investigating techniques that would be appropriate for determining how and who uses data across the identified processes.

Which technique should the BA select?

32. Which of the following is an output of the Identify Stakeholders process?

33. A business analyst (BA) is currently verifying the accuracy and consistency of information obtained from the stakeholders. The BA needs to identify additional information.

What should the BA do next?

34. The business analyst (BA) has structured information so it is easy to find, does not conflict with other information, and is not duplicated unnecessarily.

Which additional factor does the BA need to take into account when deciding how to structure the information?

35. Which elicitation activity is best described to ensure that the needed resources are organized and available for the elicitation?

36. You are the business analyst for the NHQ Project. You have identified several stakeholders that need different types of information related to the requirements.

Which stakeholder would need detailed technical interface requirements?

37. A business analyst (BA) has spent the week conducting work sessions with a project's key stakeholders. Together, they have been reviewing user requirements and high-level design flowcharts to ensure that they have been correctly defined and documented.

Which of the following describes the purpose of their work?

38. You are the business analyst for your organization and preparing to plan the business analysis approach. There are three inputs to the business analysis approach.

Which one of the following is not an input to this approach?

39. You are the business analyst for a large project for your organization. Your project has 65 stakeholders and this will greatly increase the complexity of the communication in this project. To demonstrate how complex this project and its communication will be, you show the management the number of communication channels in this project.

How many channels exist in this project based on the number of stakeholders?

A. 4160

B. 4225

C. 65

D. 2080

40. A software company wants to make a gradual change from its traditional way of developing requirements to a more adaptive approach. A business analyst (BA) is hired to quantify the probability that the solution will meet the company’s needs and assess the relevant risks.

Which element of risk assessment does the BA need to consider?

41. In preparation for your business analysis examinations, you should be familiar with the tasks to complete requirements management and communication activities.

How many tasks are there in the knowledge area of requirements management and communication?

42. Stakeholder requirements were approved for a business process reengineering initiative along with the creation of a roadmap.

Due to market conditions, the product roadmap is modified to move the default process to the next iteration.

What should the business analyst (BA) modify in the stakeholder requirements?

Requirement attribute values

Requirement description

Requirement performance measures

43. There are three business analysis planning techniques that a business analyst can use to help plan business analysis processes.

Which one of the following is not one of the three techniques?

44. Linda is the business analyst for her organization and she's working with Joe, a new business analyst, to prioritize requirements. Joe doesn't understand why requirements need to be prioritized; as all requirements are required, they should carry equal weight in the analysis.

What should Linda tell Joe as to why requirements must be prioritized?

A. Prioritization ranks the requirements according to the cost and schedule.

B. Prioritization ranks the requirements on a weighted scale of key performance indicators, such as cost, schedule, risk, and experience.

C. Prioritization ensures that the most important stakeholders are considered first.

D. Prioritization of requirements focuses on the most critical requirements first.

45. For a new accounts payable (AP) solution, the solution owner has provided the business analyst (BA) with goals the AP management team would like the solution to support. To ensure the solution meets these needs, the BA documents key performance indicators (KPIs) .

Which of the following is an example of a KPI?

46. Which technique in organizing requirements is best described as showing the concepts and relationships relevant to the solution or business domain?

47. A business analyst (BA) is preparing for a requirements review with a group of stakeholders. The BA must determine how best to model the requirements for the review.

Which of the following guidelines and tools will the BA use?

48. You are the business analyst for your organization. You're creating a document that states the business need, identifies the key stakeholders, and defines the positive impact the solution will bring to the organization and stakeholders.

What document are you creating?

49. In a project meeting, stakeholders presented conflicting views on how the business analysis process

should be conducted, leading to the sponsor becoming very upset.

If a similar situation arises in the future, what can the business analyst (BA) do to avoid the situation?

50. There are five tasks and six inputs to requirements management and communication.

As a business analyst, you'll need to gather all of the following inputs for this knowledge area except for which one?

51. Business needs do not always originate from the business analyst or from business owners. There are several stakeholders which may identify or contribute to the identification of a business need.

Which one of the following stakeholders are most likely to have the most direct awareness of problems that could lead to a business need?

52. What should an organization do if the business analyst has determined that the existing capabilities are inadequate to seize an opportunity?

53. You are documenting the requirements attribute for your requirements management plan.

Which attribute would you use if you want to identify the person who created the requirements?

A. Absolute reference

B. Ownership

C. Requirements sponsor

D. Author of the requirements

54. A business owner has marked certain requirements as high priority for the upcoming release. After performing some analysis, the project team concluded that some of these requirements are not actually high priority and can be implemented in later releases.

How should the project team proceed with prioritizing requirements?

55. The Chief Executive Officer (CEO) is concerned about how two client bases are going to be integrated and serviced in the newly formed company after a merger. A project has been initiated to implement a Customer Relationship Management (CRM) system for the new company that will contain the client information from both companies.

What must the business analyst (BA) do to address the concerns of the CEO?

56. An organization has invested $750,000 into a technology to help secure, automate, and communicate customer ordering. The solution has worked well for the past six months, but a newer technology has been developed that surpasses the abilities of the current solution and solves many defects and issues the company has with the existing solution. Purchasing the newer solution, however, means that the company will have to discard the solution that's only been in place for the past six months.

What term can be assigned to the monies already implemented into the existing solution?

57. Several user groups are impacted by a proposed change to their daily work flow.

How should the business analyst (BA) convey these changes so that the user groups understand the impact?

58. A business analyst (BA) has elicited the following requirement; "The solution must ensure the portal response times are under 2 seconds."

What requirement classification schema does this requirement belong to?

59. A business analyst (BA) working with a large insurance corporation interviewed an industry thought leader who predicted that many of the regulations currently imposed by the government will change very soon. The BA communicated the observation to the leadership team of the organization because many on-going projects were triggered by those regulations. The leadership team unanimously decided to cancel the initiatives that were driven by the government regulations.

What is the corporation's attitude towards risk?

60. A government agency has initialed a project to implement a customer registry that will be shared

across multiple agencies. Early estimates indicate there will be hundreds of requirements.

While determining the requirements traceability approach, what factor takes precedence?

61. Before beginning requirements elicitation, a business analyst (BA) has planned the necessary activities, identified needed stakeholders, and documented this in the Business Analysis Plan.

Which approach will help the BA ensure that stakeholders are available when required?

62. A business analyst needs to prepare the requirements package for her endeavor in a predefined template for her company.

What term can be assigned to this standardized template for packaging the requirements?

63. When a business analyst completes the elicitation process, she will create four outputs.

Which one of the following is an output of the elicitation process?

64. Mark is the business analyst for his organization. He is working with the solution development team and he believes that the team does not want to implement a certain portion of the requirements. The team is expressing the difficulty of the requirements and how it will be extremely challenging to complete. When Mark asks about a similar project that the team completed, they insist that this is a different type of requirements though Mark believes that it is not.

What is the solution development team appearing to do to the requirements?

65. What tool is best described as a spreadsheet to use when there's a relatively low amount of requirements that need to be traced?

66. A business analyst (BA) is identifying the functions and features required for a new enterprise software solution. The BA reviews historical documents about the current business processes and then interviews each stakeholder group individually, asking questions about current business processes. The BA compares the information during the stakeholder interviews with the information gathered from the historical documents.

Which activity is the BA performing with this approach?

67. A business analyst (BA) has developed requirements for a project containing sensitive information. The requirements were approved, and the solution was implemented.

What should the BA do to ensure these requirements are maintained for future reference?

68. You have been assigned as the Project Manager for a new project that involves the development of a new interface for your existing time management system. You would like to plan the communications that need to be made during the project lifecycle.

Which of the following would be a critical tool/technique to help in your communications planning?

69. A business analyst (BA) was asked to send the requirement details to the project manager (PM) , director, vice president (VP) , and Chief Information Officer (CIO) . The BA shares the complete set of requirements to the PM and director, while creating a summarized version for the VP and CIO.

Which aspect of requirement specification and modeling was the BA performing?

70. A business analyst (BA) is verifying a set of requirements. One of the requirements is “After the customer has received an email confirmation, the customer is likely to access the order status in the order history which is available upon order submission.”

Which one of the following requirements quality characteristic is breached?

71. The Chief Information Officer (CIO) of a large financial services firm with many technology applications was formally reviewing all ongoing projects and noticed that the requirements were complex and difficult to follow. The CIO asks the business analyst (6A) what would improve the stakeholder's ability to understand the requirements.

Which of the following will improve the requirements quality?

72. An organization's Business Analysis Center of Excellence (BACoE) has deployed several business analysts (BAs) to provide business analysis to a cross-functional initiative. After the first phase of the project, the BACoE seeks to determine the effectiveness of the business analysis work.

Which of the following techniques could be used to elicit feedback from all affected stakeholders?

73. A business analyst (BA) has just started a large project and is collaborating with stakeholders to define requirements. Another BA is joining soon to help with this initiative.

What action should the BA take to ensure that the new BA understands the project?

74. A business analyst (BA) has completed an impact analysis of a proposed change, gained approval for the change, and has updated the requirements. The project sponsor wants to be updated with an overview of the results.

How should the BA communicate the results?

75. A business analyst (BA) is planning to elicit requirements. The BA understands the scope of the elicitation and has selected interviewing as an appropriate technique.

Which of the following is part of the logistics for these interviews?

76. You are working with the project stakeholders to analyze and prioritize their requirements for the project. One of the project requirements is to achieve a high-level of customer satisfaction for the project deliverable.

What is the danger in this project requirement?

77. Two business analysts (BAs) are working on a requirement elicitation activity. One BA comes across a checklist that contains stakeholder details such as who are involved, location, group dynamics that are to be considered before beginning the elicitation activity and seeks a clarification from the second BA.

The other BA explains that these details, along with several other items mentioned in the checklist, are required to:

78. A business analyst (BA) is tasked with designing a method of ensuring that the requirements captured during the elicitation sessions satisfy the needs and expectations of the customer experience, within an initiative. The BA identifies a way that the stakeholder requirements can be structured to ensure realization of the desired customer experience.

Which viewpoint describes the approach taken by the BA to structure the requirements?

79. The business analyst (BA) is preparing for requirements review with a group of stakeholders. The BA must determine how best to model the requirements for the review.

Which of the following guidelines and tools will the BA use?

80. The process of defining the business need uses one output.

What is it?

81. A business owner has identified a high priority requirement that needs to be implemented immediately. The project manager has asked the business analyst (BA) to perform an impact analysis of this change.

Which factor will the BA need to consider?

82. You are the business analyst for your organization and you're creating a data flow diagram to show how information is input, processed, stored, and output from a system.

Which element of a data flow diagram represents a process that transforms data by combining it with other data?

83. Linda works as a project manager for an IT project. She is getting new developers for completing her project.

Which of the following processes is she involved in?

84. A change is desired in a project after the requirements are signed off and after technical design has started. The stakeholders want an additional product to be developed as part of the project.

What tool can be used by the business analyst (BA) to assess the impact of the change?

85. An organization has two different solutions to grow its business. One project is worth $375,000 to the organization. The second project is worth $565,000 to the business. The organization can only do one of the projects and elects to do the second project for $565,000.

What is the opportunity cost of this decision?

86. Stakeholders must be able to determine the audit and approval history of requirements and designs.

Which of the following provides a means to document traceability and change?

87. A company wants to increase its market share in the industry and its Board has prioritized capabilities that need to be implemented to achieve the goal. The business requirements for the top priority were signed off and the solution design has been completed. Due to technical constraints, it is not feasible to implement all the requirements at the same time.

What must the business analyst (BA) do to deal with this situation?

88. A company has bought a customizable software product, and the vendor's business analyst (BA) is visiting the company's office to perform a requirements assessment. The business sponsor expresses an interest in improving a specific process that is in scope.

What should the BA do?

89. When a business analyst performs requirements tracing, he may need to trace the requirements backward through their lineage and may need to trace the requirements forward through their relationship to other requirements.

What is the backwards tracing activity called in requirements traceability?

90. Henry is the business analyst for the UUH Organization. Currently Henry is working on several work products as part of the requirements development process. He may need to share these work products with the stakeholders.

Which of the following is not an example of a work product?

91. Which of the following is used to define and document the business analysis approach?

92. A business analyst (BA) has developed requirements for a project containing sensitive information. The requirements were approved and the solution was implemented.

What should the BA do to ensure these requirements are maintained for future reference?

93. There are four methods to generate a business need in an organization.

Which approach would an organization use when there's recognized competition in the marketplace?

A. From the bottom up

B. From external drivers

C. From middle management

D. From the top down

94. A change to support a regulatory requirement is proposed for inclusion in the scope of a project. A business analyst (BA) conducts an impact analysis to determine the extent of the change.

What previous task could assist the BA in performing the impact analysis?

95. A business analyst (BA) wants to check the completeness of requirements defined after meeting with

project stakeholders. A group of subject matter experts (SMEs) has been identified and invited to a workshop to walk through the requirements.

What must the BA do to ensure a shared understanding of requirements?

96. You are the business analyst for a large project in your organization. While your company prefers face-to-face communications there are many stakeholders located in different geographical locations.

How can you still effectively serve as a business analyst when the stakeholders are not collocated?

A. You will need the stakeholders to periodically gather in one locale.

B. You will need to travel on a regular rotation to each of the geographical locations to complete the business analyst duties.

C. Add more business analysts in each of the geographical location.

D. You will need to implement videoconferences.

97. You are working with several business analysts to determine the solution approach for an identified problem.

All of the following techniques are acceptable for identifying the solution approach except for which one?

98. A project is being initiated to enhance an online product because sales have declined for over a year. The company leaders are confident that all of the skills needed to improve the product exist within the company. By enhancing the product, sales will increase, and new customers will emerge.

A business analyst (BA) will help the enhancement project by first:

99. What elicitation technique is best described as a study to compare the strengths and weaknesses of an organization against its peers and competitors?

100. A project manager asks a business analyst (BA) to conduct a meeting to walk the stakeholders through how requirements are structured.

Which of the following requirement viewpoints will help the BA provide that information?

101. A business analyst (BA) is negotiating and resolving conflict with stakeholders to ensure they participate in the required BA activities.

Which element of stakeholder management is the BA performing?

102. A general insurance company wants to enter a new market that has the potential for high profit and little competition. The business analyst (BA) was asked to prepare a presentation for key stakeholders to show how the new segment will deliver value for stakeholders.

Which of the following is best suited for this purpose?

103. There are competing needs from the different business areas that will use a new system. The business analyst (BA) sets up a weekly meeting with a structured agenda to review the total effort, cost, business impact and risk of each requirement with the business leads to determine what is included in each release of the solution.

What approach has the BA defined?

104. The creative thinking process has three values to determine the effectiveness of the process.

Which one of the following is not a measurement of effective creative thinking?

105. You are a business analyst for your organization and you're working with Mary. Mary wants to know what you need to complete the process of planning the business analysis approach if you're already the business analyst for your organization.

This approach helps to find out the following except for which one?

106. A business analyst (BA) is defining constraints for a project.

Which of the following is a valid constraint?

107. A business analyst (BA) has elicited the following requirement: "The solution must ensure the portal response times are under 2 seconds." What requirement classification schema does this requirement belong to?

108. A business analyst (BA) is tasked with performing a gap analysis between two existing systems to combine into a single system or run just one system.

Which of the following modelling formats will show the requirements for both systems side by side?

109. The business analyst (BA) assigned to support a legacy system has developed a customer survey to assess its usability.

Before distributing the survey, what should the BA do?

110. A business analyst (BA) is assessing the completeness and coherence of the requirements. The BA has considered a variety of viewpoints and has a collection of views.

What has the BA constructed?

111. A business analyst (BA) is eliciting requirements for a pharmaceutical distribution company with an expansion plan across many states, each with its own tools and methods. To make the requirements as reusable as possible, what should the BA do?

112. The business analysis deliverables went through a formal performance review process. The performance report stated that changes to the business analysis approach must be made in order to maximize the project's chances of success.

Who must be consulted regarding these changes before they are implemented in this project?

113. As a business analyst, you'll often need to analyze business needs, requirements, and solutions for assumptions and constraints.

Which one of the following is a constraint? Choose the best answer.

114. A recent survey shows that a newly implemented system has features that the users have never used. Upon reviewing the survey report, the Chief Executive Officer (CEO) highlighted that the company must avoid future implementations with functionality that does not provide any business value.

What must the business analyst (BA) do to ensure future requirements meet a business need?

115. A business analyst (BA) decided to capture requirements by inviting all the stakeholders to meet at

an office location. After invitations were sent, it turned out that not everyone could attend this meeting because of their individual dispersed locations.

Which of the following does the BA need to adjust to handle this situation?

116. Complete this sentence. If a requirement cannot be verified, it cannot be successfully.

117. A business analyst (BA) is developing the requirements for an inventory management system. Some current accounting processes are automated but other departments like purchasing, marketing, sales and distribution departments work in isolation and have a manual process. They extensively use spreadsheets to maintain the transactions and at the end of the day the department managers manually verify and reconcile transactions before supplying the information to the accounting department.

In order to verify and validate the elicited requirements, the BA will need to prepare a:

118. A solution that was implemented several years ago has achieved its stated objective of consolidating data from multiple sources. However, end user feedback reveals problems and inefficiencies.

What should the business analyst (BA) do first?

119. A business analyst (BA) is negotiating and resolving conflict with stakeholders to ensure they participate in the required BA activities.

Which element of stakeholder management is the BA performing?

120. A business analyst (BA) worked with two stakeholders to finalize the access rights related requirements for an internal software application. According to the first stakeholder “Comments, once entered in the application, should be stored for 365 days and should not allow the users to delete”. According to the second stakeholder, “The users with super administrator privileges should be able to add/delete/modify every page/section in the entire application.”

Which characteristic does this pair of requirements fail to meet?

121. A change to support a regulatory requirement is proposed for inclusion in the scope of a project. A business analyst (BA) conducts an impact analysis to determine the extent of the change.

What previous task could assist the BA in performing the impact analysis?

122. A project manager (PM) is planning the project timelines along with a business analyst (BA) and they come across the task of requirement allocation. The PM wants to know what the dependencies are before the requirement allocation task is initiated and seeks the BA's advice.

Which of the following is a dependency that the BA will highlight as a predecessor for requirement allocation?

123. You are the business analyst for your organization and you're working with your manager to discuss the constraints and assumptions that may affect the requirements. Your manager wants to know from where you've derived the list of constraints and assumptions.

What's the best answer as to where assumptions and constraints are identified?

A. Assumptions and constraints are identified through a review of project requirements.

B. Assumptions and constraints are identified through elicitation from stakeholders.

C. Assumptions and constraints are identified through risk identification and analysis.

D. Assumptions and constraints are identified through document analysis.

124. A team of business analysts (BAs) identified policies that dictate how the organization grants paid time off for its employees and the associated business rules.

What is this team of BAs trying to do?

125. A project team member is confused about why a small change requires the team to look at the different enterprise-level business objectives when a desired state can be achieved easily without this analysis.

What can the business analyst (BA) do to help the team member understand?

126. A new Chief Executive Officer (CEO) is appointed to revive a chain of well-recognized superstores. The CEO wants to increase sales by introducing on-line shopping. Most stores are understaffed and maintenance is a challenge.

Which of the following would be considered an asset?

127. Which task in the requirements analysis knowledge area is best described as ensuring that the requirements specifications and models meet the necessary standard of quality to allow them to be used effectively to guide further work?

128. The human resources department of an organization needs a new report. The business analyst (BA) assigned to this effort has scheduled a requirements workshop with the users. Users from the legal department have also been invited to the workshop. As the BA sets up the workshop, what can be done in advance to ensure a productive and focused workshop?

129. Ben is the business analyst for his organization. Ben is currently working on a solution to improve a laser printer. He has taken the laser printer apart, identified each component, and documented each component's purpose.

What type of requirements organization is Ben doing in this scenario?

130. A project is being initiated to enhance an on-line product because sales have declined for over a year. The company leader’s ant confident that all of the skills needed to improve the product exist within the company. By enhancing the product, sales will increase and new customers will emerge.

A business analyst (BA) will help the enhancement project by first:

131. A business analyst (BA) must model information characteristics across multiple information systems

for a project.

What type of model captures this information?

132. You are the business analyst for your organization and you are working with Bill on creating a model. Bill is a little confused about all the different things a model can do for the stakeholders.

You explain to Bill that a model can do all of the following except for which one?

133. You are the business analyst for your organization and you've been working with several stakeholders to gather requirements for approval.

The requirements have been approved with the exception of a conflict on one requirement.

What must you and the stakeholders do in regard to this conflict before the business analysis endeavor may continue?

134. The director of a furniture store manages a group of skilled carpenters who make furniture from locally available materials. The director decides to automate its inventory processes so that the carpenters can place orders for raw materials themselves. A business analyst (BA) is engaged to define the requirements and propose options for commercial off-the-shelf (COTS) inventory management solutions. After meeting with the director, the BA needs to schedule a workshop with the carpenters to:

135. There are three inputs in the plan business analysis approach.

Which one of the following is not one of the three inputs?

A. Organizational process assets

B. Expert judgment

C. Risk and rewards analysis

D. Business need

136. A business analyst (BA) has just started a large project and is collaborating with stakeholders to define requirements. Another BA is joining soon to help with this initiative.

What action should the BA take to ensure that the new BA understands the project?

137. Nancy has asked you to trace a particular requirement for her.

What does 'to trace a requirement' mean?

138. Karen is the business analyst for her organization and she's reviewing the tasks within her endeavor. Several of the tasks have the characteristic that the activity will be completed with the project stakeholders, consultants, and business analyst, though this hasn't yet been approved.

What is this condition of believing some things to be true about an activity without proving the validity of the belief called?

139. A business analyst (BA) , analyzing requirements, has decomposed information into components.

What is the purpose of this exercise?

140. A business analyst (BA) is logging the end user concerns and resolves these on a priority basis as mandated by the government. This project is a simple application, with no major strategic or financial impact to the organization. The BA strongly enforced end-to-end requirement traceability for this project.

Why would the BA recommend this traceability approach?

141. In a project meeting, stakeholders presented conflicting views on how the business analysis process should be conducted, leading to the sponsor becoming very upset.

If a similar situation arises in the future, what can the business analyst (BA) do to avoid the situation?

142. An organization has selected a solution for a business need and the business analyst has elected to use the time boxing/budgeting technique for requirements prioritization.

What is the time boxing/budgeting technique?

143. You are the business analyst for your organization and you're creating a business analysis communication management plan. In your plan, you want to address the different locales and culture and the communication needs that may affect the business analysis approach.

Which one of the following elements should not be included in the cultural analysis of the plan?

144. The emergence of self-driving vehicles has disrupted the auto insurance industry. The Chief Information Officer (CIO) has asked the business analyst (BA) to modify the existing business model to include self-driving vehicles.

Which of the following will be valuable information for the BA to use?

145. According to the book 'A Guide to the Business Analysis Body of Knowledge', effective business analysis practices can do what to the amount of change to requirements in a stable business environment?

146. As part of a strategic initiative, a bank decides to expand operations to a new country where the most commonly used language is Spanish. The bank's current mobile application only supports English. The organization initiates a project to provide local language support for the app.

From which level did the business need originate?

147. A business analyst (BA) is assessing risks on a project addressing the implementation of a new web portal.

Which of the following would the BA classify as a project risk?

148. You are the business analyst for your organization. You are coaching Tom about the different approaches to business analysis.

Which type of business analysis approach has the most business analysis work at the beginning of the project or during the start of a project phase?

149. A senior manager wants to know at what stage the business analyst (BA) is with the requirements management process. The BA immediately sends a 600-page document with models and business rules to all stakeholders.

Which best practice did the BA violate in this situation?

150. A business analyst (BA) wants to check the completeness of requirements defined after meeting with project stakeholders. A group of subject matter experts (SMEs) has been identified and invited to a workshop to walk through the requirements.

What must the BA do to ensure a shared understanding of requirements?

151. You are the business analyst for an organization and you're managing your stakeholders through the requirements validation activities. Your stakeholders are categorized by executives, functional managers, directors, end users, and customers.

Which of these stakeholders are involved in the requirements validation

activities?

152. A business analyst (BA) is facilitating a meeting with subject matter experts (SMEs) in which the SMEs are answering questions about the major business processes and associated activities the business performs. The BA will create a deliverable from this discussion that will assist in defining scope.

What technique is the BA using?

153. In order to plan business analysis activities, you will need four inputs.

Which one of the following inputs is not valid for this task?

154. There are three inputs to the business analysis planning approach process.

Which one of the following is not one of the three inputs?

155. A survey on a new system was conducted after the chief executive officer (CEO) , who is also the project sponsor, expressed concerns about the uptake of the new system. The CEO is neither sure that the concerns are valid nor whether the survey was conclusive about the success of the project. The business analyst (BA) has been tasked to address the concerns expressed by the CEO and evaluate the results of the survey.

What must the BA do to determine that the system is performing as intended and address the concerns of the CEO?

156. The business analyst (BA) has completed the verification of a set of requirements, but a change in scope has materialized.

Which technique should the BA use to obtain consensus and reach agreement among the stakeholders?

157. Bradley is working with the business analyst Marsha to prioritize requirements for their organization. Marsha insists that the requirements be ranked on the cost-benefits analysis of the relative value to the organization.

What type of prioritization approach does Marsha want to use in this scenario?

158. Performance measures have been collected and analyzed by a business analyst (BA) to evaluate a solution that was launched a few years ago; however, the performance measures do not indicate whether or not the solution is contributing to the desired value.

What is the recommended next step?

159. The Chief Executive Officer (CEO) of a company presents a new corporate strategy that will introduce a new system to the organization. The CEO has expressed a concern about the impact to the staff once the strategy has been implemented.

What must the business analyst (BA) do to address concerns of the CEO?

160. System designers are working with a business analyst (BA) during the initial stages of a project to implement a new transaction-based system. The system designers would like to have a visual that illustrates the type of information that will be input in the system, the processes it will support, and the location where it will be stored.

What type of diagram meets the designers' needs?

161. A business analyst (BA) begins to suspect that the ongoing elicitation activities with stakeholders are not delivering the quality of business analysis information required due to a lack of stakeholder participation.

What type of technique can the BA adopt to resolve this type of issue?

162. Beth is the business analyst for her organization and she wants to be certain that she and her team follow the correct procedures for enterprise analysis.

What document can provide the governances for enterprise analysis efforts?

163. An organization is engaged in an effort to streamline the online customer experience. The business analyst (BA) prepares a business analysis information package to discuss the changes the customer will experience.

Which one of the following tools will assist the BA in this discussion?

164. A one-location restaurant has been a huge success and the owner wants to expand into more markets. The owner wants to ensure that the quality of the food and pleasing atmosphere is maintained without introducing new variables. Working with the key members of the organization, the owner determines that training and standard processes must be defined. The owner engages a business analyst (BA) to create training materials and operating procedures based on the existing processes at the original restaurant. During this documentation, the BA identifies some opportunities for improvement.

How must the BA proceed?

165. A business analyst (BA) is determining the current state as part of a new project.

What is an internal enterprise asset that the BA must include in the analysis?

166. Which one of the following statements best describes a business analysis methodology?

167. A business analyst (BA) is developing requirements for a project with a limited budget. The business owner will be prioritizing requirements so that low value requirements can be de-scoped and the project remain within budget.

Which of the following should the BA take into account to facilitate prioritization and ensure business objectives are met?

168. A project manager (PM) is planning the project timelines along with a business analyst (BA) , and they come across the task of requirement allocation. The PM wants to know what the dependencies are before the requirement allocation task is initiated and seeks the BA's advice.

Which of the following is a dependency that the BA will highlight as a prerequisite for requirement allocation?

169. A finance manager wants to begin a new project to replace the existing expense processing system. The finance manager feels that the current expense submission-to-reimbursement process takes too long and is substantiated by 50% more complaints regarding incorrect reimbursement amounts than the same time last year.

What should the business analyst (BA) investigate first?

170. A business analyst (BA) identifies a design option that enhances the performance of the business by automating repetitive tasks that require multiple staff touchpoints to complete a single task.

Which type of improvement opportunity is identified by the BA?

171. The project manager has tasked the business analyst (BA) to collect a performance measure on the solution implemented in the latest release.

Which of the following considerations can help the BA obtain that information?

172. A business analyst (BA) has documented the components of an information technology (IT) library, in preparation for establishing a consolidated catalogue of IT services. When interviewed, several of the IT managers indicated they already have a catalogue, and have no additional information to provide.

What activity is necessary to support the project?

173. A business analyst (BA) collected scanned notes, documents, and photos of whiteboards showing the results of a workshop pertaining to an accounting system replacement.

What is the BA's next course of action?

174. A senior business analyst (BA) must review the requirements specification of a junior BA. The senior BA puts together a list of key evaluation criteria to guide the determination of a requirement’s quality.

Which of the criteria below is a characteristic of a quality requirement?

175. All of the following statements are true regarding a brainstorming session during requirements elicitation except for which one?

176. You are a business analyst for your organization. Your current business analysis endeavor includes working with stakeholders located in offices around the world.

Because these stakeholders are dispersed, what is likely to increase in this endeavor as opposed to a collocated group of stakeholders?

177. A business analyst (BA) is in the process of eliciting requirements. It has been determined that not all requirements can be implemented by the project deadline due to complexity.

What must the BA do to ensure maximum benefit for the stakeholders?

178. A business analyst (BA) is modelling requirements to assist the stakeholders in visualizing the appearance and capabilities of a planned solution.

What technique is the BA using?

179. Stakeholder requirements were approved for a business process reengineering initiative along with the creation of a roadmap. Due to market conditions, the product roadmap is modified to move the default process to the next iteration.

What should the business analyst (BA) update in the stakeholder requirements?

180. Which stakeholder(s) will be involved to determine if the requirements can be implemented?

A. Domain subject matter expert

B. Implementation subject matter expert

C. Project team members

D. Sponsor

181. The business analyst (BA) has prepared a requirements package, and it is now ready to present to the stakeholders.

What is the purpose of presenting the package?

182. A general insurance company wants to enter a new segment that has the potential for high profit and little competition. The business analyst (BA) was asked to prepare a presentation for key stakeholders to show how the new segment will deliver value for stakeholders.

Which of the following is best suited for this purpose?

183. A business analyst (BA) has set up a number of elicitation workshops with key subject matter experts (SMEs) on a new project. All SMEs have accepted the workshop invitations except for the legal SME who has not responded to any invitations. The first workshop is scheduled for next week and the BA has tried unsuccessfully to reach the legal SME by phone.

How should the BA proceed?

184. A business analyst (BA) is developing requirements for a project with a limited budget. The business owner will be prioritizing requirements so that low-value requirements can be de-scoped and the project remains within budget.

Which of the following should the BA take into account to facilitate prioritization and ensure business objectives are met?

185. A business analyst (BA) plans to organize a focus group to bring all the interested parties together and discuss the issues and possible risks for the new initiative. Due to the geographical differences of each participant a videoconferencing service will be used to satisfy stakeholder preferences.

Which approach is the BA defining?

186. You are the business analyst for your organization and you're working with your team to define the business problem. As part of this analysis, you've identified the adverse impacts of the problem, the benefits from a potential solution, and how quickly the problem could be solved.

What other element should you consider?

187. A project has experienced several schedule delays. A business analyst (BA) is assigned to the project to help get it back on track. The project manager believes that incomplete requirements are causing the missed milestones.

What tool will help address the project manager's concern?

188. Which one of the following terms is not a business analysis planning and monitoring approach?

189. When you, a Business Analyst, work with your stakeholders, team, and experts to define the business analysis activities, what thing do you actually define?

190. The following chart represents attendance of subject matter experts (SME) and the solution owner for a requirements review and approval meeting held weekly by a business analyst (BA) .





The requirements package was approved by the solution owner during the May 30 meeting. After implementation of the solution, the BA learns that the users in SME-3 s area are not using the system.

Which business analysis activity should the BA have monitored more closely to mitigate this situation?

191. Before selecting a design solution, a company wants to ensure that stakeholder, solution, and transition requirements align to the business requirements and also that the design satisfies the requirements.

What process is the business analyst (BA) completing?

192. A business analyst (BA) is supporting an organization in its product launch. The BA wants to identify assumptions about the benefits resulting from the new product.

What does identifying assumptions help the BA manage?

193. A business analyst (BA) has completed multiple workshops involving a number of stakeholders, including the project manager; however, the elicitation results are inconsistent between the stakeholders.

How should the variation in results be resolved?

194. During a lesson learned session, stakeholders had a heated discussion on the performance measures being employed and why they are necessary.

The business analyst (BA) explained that performance measures are required to: