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Valid MB-280 Exam Dumps Questions Help You Pass Easily

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Category:

Exam Code: MB-280
Exam Name: Microsoft Dynamics 365 Customer Experience Analyst
Exam Q&As: 60 Q&As
Last update: November 21, 2024

Description

MB-280 Microsoft Dynamics 365 Customer Experience Analyst Exam

MB-280 exam is one for Microsoft Certified: Dynamics 365 Customer Experience Analyst Associate Certification. The MB-280 exam is designed for professionals who implement and customize Dynamics 365 Sales to enhance business processes, streamline workflows, and improve customer interactions. Real MB-280 exam contains 40-60 questions. The required passing score is 700. The available language is English. The exam price is $165.

MB-280 Exam Topics

The MB-280 exam topics cover the following details.

1. Implement Dynamics 365 Sales

– Configure both standard and premium features of Dynamics 365 Sales.

– Automate and accelerate sales processes using Dynamics 365 tools.

2. Configure and customize Dataverse and model-driven apps

– Work with core entities like accounts, contacts, activities, leads, and opportunities.

– Customize forms, views, charts, and dashboards to improve user experience.

– Implement Dataverse solutions, configure tables, columns, and relationships.

3. Implement the Dynamics 365 App for Outlook

– Set up and configure the integration between Dynamics 365 and Outlook.

– Enhance collaboration between sales activities and email interactions.

4. Implement security and customizations in Dynamics 365 Sales

– Configure security roles and manage data ownership and sharing within the sales system.

– Set up business units and implement customizations for security and access control.

5. Demonstrate Dynamics 365 Customer Insights capabilities

– Analyze customer data using Customer Insights.

– Create and manage customer journeys and improve customer interactions.

6. Extend and enhance Dynamics 365 Sales capabilities

– Utilize Microsoft Power Platform, including Power Automate and Dataverse, to expand Dynamics 365 Sales.

– Implement automation flows with triggers and actions for enhanced functionality.

Helpful MB-280 Exam Dumps

To prepare for the MB-280 exam, candidates should focus on practicing with Dumpsinfo MB-280 exam dumps. These questions are designed to simulate the real exam, providing candidates with a better understanding of the types of questions they can expect to see on test day.

Practicing with MB-280 exam dumps can help candidates improve their understanding of the related skills and identify areas where they may need to focus their studies. It can also help them build confidence and reduce test anxiety, which can be especially important for those who are new to certification exams.

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