Valid PEGACPDC88V1 Exam Dumps Questions Help You Pass Easily
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Exam Code: PEGACPDC88V1
Exam Name: Certified Pega Decisioning Consultant 8.8 V1
Exam Q&As: 60 Q&As
Last update: September 06, 2024
Free Online PEGACPDC88V1 Exam Dumps Questions
Description
PEGACPDC88V1 Certified Pega Decisioning Consultant 8.8 V1 Exam
PEGACPDC88V1 exam is a required test for Certified Pega Decisioning Consultant Certification. Pegasystems PEGACPDC88V1 exam is designed for professionals who are actively involved in the design and development of solutions using Pega Customer Decision Hub. Real PEGACPDC88V1 exam contains 60 questions, and you have 90 minutes to answer all the questions. The required passing score for PEGACPDC88V1 exam is 70%. The available language is English.
Pegasystems PEGACPDC88V1 Exam Topics
The Certified Pega Decisioning Consultant 8.8 V1 Exam PEGACPDC88V1 topics covers the following details.
Next-Best-Action concepts (10%)
This section focuses on understanding and applying the principles of Next-Best-Action (NBA) Designer. NBA is a decisioning tool that helps in determining the most relevant action to take in a given customer interaction. It involves strategies for making real-time decisions to engage customers effectively.
Actions and treatments (12%)
This section involves defining and managing customer actions. Actions refer to the specific steps or responses that are recommended or taken in response to customer interactions. It includes tasks such as presenting a single offer on a website and defining actions for outbound communication.
Engagement policies (12%)
Here, candidates are expected to understand how to define customer engagement policies. These policies help in setting rules and guidelines for engaging with customers based on their behavior, preferences, and other relevant factors. This section also covers creating effective engagement strategies.
Customer journeys and contact policy/volume constraints (13%)
This section focuses on managing customer journeys, which involves mapping out the various touchpoints and interactions a customer has with a business. It also covers ensuring that contact policies and volume constraints are in place to prevent overexposure of actions in outbound communication.
AI and Arbitration (8%)
This part involves using Artificial Intelligence (AI) for action arbitration and prioritization. AI plays a role in automatically deciding which actions to take based on predefined rules and algorithms. This can help optimize customer engagement efforts.
Channels (10%)
Candidates are expected to understand how to use various channels for customer engagement. This includes creating real-time containers for delivering content, sending offer emails, and sharing action details with third-party distributors.
Decision strategies (25%)
Decision strategies are crucial for making data-driven decisions in customer engagement. This section covers creating and understanding decision strategies, as well as using them to define engagement strategies based on factors like customer credit score and risk segments.
Business agility in 1:1 customer engagement (10%)
This section emphasizes the importance of agility in customer engagement projects. It covers aspects like managing change requests, building business operations teams, and implementing business changes using tools like Revision Manager.
Helpful PEGACPDC88V1 Exam Dumps
To prepare for the PEGACPDC88V1 exam, candidates should focus on practicing with Dumpsinfo PEGACPDC88V1 exam dumps. These questions are designed to simulate the real exam, providing candidates with a better understanding of the types of questions they can expect to see on test day.
Practicing with PEGACPDC88V1 exam dumps can help candidates improve their understanding of the related skills and identify areas where they may need to focus their studies. It can also help them build confidence and reduce test anxiety, which can be especially important for those who are new to certification exams.
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