Financial Services Cloud Dumps Questions Increase Your Chance of Success

1. A financial services company must add details to the default business hours record. For company-wide holidays, the company wants the option to skip non-work days in Action Plan when setting task completion dates.

What should the administrator configure to meet the requirement?

2. Which three related lists are visible within the Actionable Relationship Center associated with the Account object?

3. Which of the following objects do support Group-Level Rollups?

4. How can the Salesforce Administrator make sure that highly sensitive Life Events or Business Milestones will not be shown until the event actually happened?

5. One administrator user at a financial services company needs to help management build reports and gain insights into business performance by including branch management reportable objects.

Which two considerations should the administrator include when configuring the report?

6. Omni Script represents processes with fast, personalized, and consistent responses. This type extends the metadata type and inherits its full name field.

To use the Omni Script metadata type, what should the administrator enable in the Salesforce org?

7. Cumulus Cloud Bank must provide its customer service staff with real-time access to customer accounts, including the ability to view current transactions and balances. As a result, the bank expects a high volume of concurrent users at peak times.

Which option is most suitable?

8. What benefits do Flows for Financial Services Cloud offer to support customer onboarding? (Choose Two)

9. Permission set licenses incrementally entitle users to access features that are not included in their user licenses.

Which three Permission Set Licenses give users access to Financial Services Cloud features?

10. What step is required to give users access to the Financial Services Cloud Commercial Banking features?

11. The Salesforce Admin at Lake Tahoe Wealth Management Company wants to ensure that the advisors at his firm can quickly see the most important client data in the Actionable Relationship Center (ARC).

What must the Admin configure for each object to display the most important fields on the side panel of ARC?

12. A System Administrator has received a note from one of the portfolio managers that the Actionable Relationship Center (ARC) is not visible when the portfolio manager was trying to set up relationships between two accounts. The portfolio manager has also mentioned that other colleagues in the same role have access to it and are able to use it to manage their customer's relationships.

What is a possible cause for this?

13. Where should a Salesforce Administrator go to add custom icons to the Life Events and Business Milestones?

14. A system administrator at a financial services company wants to build a report to show Interest Tags.

Which two things should the administrator consider when configuring the report?

15. Lake Tahoe Bank, an existing Salesforce customer, is planning to implement Financial Services Cloud. Their Salesforce Admin is considering whether to use a new Salesforce org or upgrade the existing org.

Which three of the considerations below indicate that a new Salesforce org is the better choice?

16. Lake Tahoe Bank has branch offices in many countries around the world and they are planning to roll out Financial Services Cloud.

Which of the 2 considerations does the Salesforce Admin have to keep in mind when it comes to dealing with multiple currencies?

17. What are two language-related limitations of Financial Services Cloud?

18. Lake Tahoe Bank branch manager Sue Barry wants to encourage all Personal Bankers to use Action Plans to capture repeatable tasks and automate the task sequences, improving collaboration and productivity.

Which three of the following statements about Action Plans are true?

19. A client has called their Financial Advisor to open an Education Savings Account for their first child.

What 2 steps should the Financial Advisor take in the Financial Services Cloud App to capture that information?

20. An investment bank is implementing Financial Services Cloud (FSC) to manage the deal pipeline. Each opportunity has confidential information that the deal team members must only view. In addition, each member needs the ability to take and share notes directly within Salesforce with others on the team.

Which three FSC features should be part of the solution design?

21. Which three objects should a Financial Services Cloud administrator use when planning to use the Mortgage Data Model to integrate with external Loan Origination and Customer Onboarding applications to accurately track the pipeline?

22. Which two statements are true for a Group in Financial Services Cloud?

23. A large insurance company hired a consulting firm to improve customer experiences for customers that want to complete standard processes online, such as getting an insurance quote or submitting a claim.

Which three standard Insurance Platform components can digitally enable these core insurance operations?

24. A wealth management firm is looking to start tracking its clients' hobbies for marketing purposes in Salesforce.

Which Financial Services Cloud feature is most suitable for this?

25. Cumulus Cloud Bank, a major financial services provider, has engaged Salesforce Professional Services to transform its operations with Financial Services Cloud (FSC).

The Addams family are wealth management clients with the following relationships:

• The wife and her husband are part of the Addams Household.

The wife is the primary member, and together the couple run the Addams Charitable Trust.

• The wife is also part of the Symonds Household with her father as the primary member.

Which tool should the Salesforce FSC consultant recommend so a wealth manager could make sense of this complex data to provide impeccable service to the Addams family and discover new business opportunities?

26. If a client is associated with more than one Household or Group, where will this clients records get rolled up to?

27. A bank recently sold its wealth management division and wants to improve its customers’ digital experience. The bank engaged Salesforce Professional Services to upgrade its existing Salesforce CRM to Financial Services Cloud and deliver its Bank of the Future vision.

Which three expected outcomes can serve as return on investment (ROI) justifications to the bank's chief financial officer (CFO) and investment committee?

28. A Financial Services Cloud (FSC) administrator wants to create a new FSC permission set that includes the Access Interest Tags for Financial Services Cloud permission.

Which two permission sets should be cloned to create this new permission set and give access to interest tags?

29. In Financial Services Cloud, what is the criteria for commas and symbols to be displayed correctly on the Financial Account Summary component?

30. A financial services company needs to capture a new type of referral that has different required fields than what is currently configured in the org.

Which three steps should the administrator take to configure Financial Services Cloud correctly based on the scenario?

31. An administrator is logged into Data Loader with their own credentials to insert new Business Account records into their Salesforce environment. They forget to specify the Account Owner field in the import file.

Assuming there are no other issues, what should happen when the administrator uploads the import file?

32. Which three record type options should an advisor configure for a Lead object configuration?

33. The investor relations director of a large insurance company just published a press release after the company's Quarterly Earnings Call to report about its digital transformation implementing Salesforce Financial Services Cloud (FSC).

Which three value outcomes should the company's stakeholders expect?

34. A financial services company needs to add new values for how a customer can be related to a financial account.

Which object/field should the administrator add new values on?

35. Lake Tahoe Bank's System Administrator is implementing intelligent Need-Based Referrals in Salesforce. Referrals are modeled on the Lead object.

Which three Lead features can the System Admin use for Intelligent Need-Based Referrals?

36. The Salesforce Admin of Lake Tahoe Wealth Management Company needs to update an

existing, published Action Plan Template to accommodate a change in the firm’s annual client review process.

What steps should the Admin take to make that change?

37. Which setting in Action Plans helps to avoid non working hours, company holidays, and other non working days for deadline calculation?

38. Financial Services Cloud (FSC) contains a number of custom objects to model a client's financial information, and each object can be configured to appear as tabs in your org. For example, if a consultant wanted to create a financial goal for a customer, they could use the Financial Goal object in FSC.

What are three objects in FSC?

39. Lake Tahoe Bank is rolling out Financial Services Cloud and the VP of IT is concerned about the cost of the licenses. The System Admin recommends using restricted licenses for users that need only limited access to Financial Service Cloud features.

Which Financial Services Cloud permission set license enables user access to a license with contractual restrictions for Financial Services Cloud and can be used to grant restricted access to users like Bank Tellers?

40. Lake Tahoe Bank has duplicate client records in their current CRM system because they come from a different systems of record. Any changes made in Salesforce should be updated in the source system.

What can a Salesforce Administrator do to help bankers get a consolidated view of the individual in the Financial Services Cloud?

41. Lake Tahoe Bank is evaluating Financial Services Cloud to help them deliver a customer-centric view. They currently have a heavily customized Salesforce implementation with a product-centric design. Lake Tahoe Bank wants to make sure planned changes have a minimal impact on users during implementation.

What is the recommended approach for implementing Financial Services Cloud at Lake Tahoe Bank?

42. Which three of these statements are true for Rollup By Lookup (RBL) in Financial Services Cloud?

43. Primary Group Household - Addams Household Primary Member - Rachel Addams

Spouse - Nigel Adams

Trustee - Addams Charitable Trust Household - Symonds Household Primary Member - Neil Symonds Beneficiary - Rachel Addams

Related Accounts - Addams Charitable Trust Related Contacts - Ivan M. Kohl

A financial services company needs to transform the individual data model to person accounts in Financial Services Cloud (FSC), and its consulting partner is helping decide the sequence of the user stories in the design phase.

What should the implementation team do as the top priority during planning?

44. Which three referral metrics are tracked with custom components included in Financial Services Cloud?

45. What are the three building blocks of Flow Orchestration?

46. The Salesforce Admin wants to make it easier for call center agents to complete some common tasks by setting up flows and launch them from the Retail Banking Console.

What does the Admin have to keep in mind when setting up Flows?

47. Lake Tahoe Bank is implementing Financial Services Cloud. The bank's new business processes require that Financial Advisors can add individuals to more than one Group or Household using Multiple Relationship Groups.

Where do Admins enable Multiple Relationship Groups?

48. Which two limitations should a Salesforce Administrator consider before enabling Person Accounts?

49. How should developers configure customized nodes for display in ARC?

50. A financial services company needs to alert advisors about changes in client records that require action.

What should the administrator consider when configuring Record Alerts?

51. Cumulus Cloud Bank is asking the consultant to explain some tools available to integrate Salesforce into several of its back-end/core systems.

Which three capabilities should a consultant recommend?

52. Rachel is the primary member of the Adams household hired a new attorney.

What type of relationship should the Wealth Advisor create in Financial Services Cloud for Rachel and her attorney before assigning the reciprocal role of "Attorney"?