GCP-GC-ARC Dumps Questions – Effective Way to Get Certified

If you're in the field of Genesys, you know how important it is to stay up-to-date with the latest knowledge and skills to protect your organization's networks and data. One way to do that is by obtaining Genesys Certification, specifically the GCP-GC-ARC exam. While preparing for the GCP-GC-ARC exam, you might consider using GCP-GC-ARC dumps to help you familiarize yourself with the exam format and content. These GCP-GC-ARC exam dumps questions can be an effective way to gauge your knowledge and identify areas where you may need additional study. Study online free GCP-GC-ARC exam dumps below.

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1. Validate the flow.

1,3,2,4,6,5,8,7

1,4,2,3,6,5,7,8

1,4,3,2,6,5,8,7

1,4,2,3,6,5,8,7

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2. Which of the following are valid options under the Data category for Inbound call flows? (Choose four.)

Call Data Action

Call Back

Set Flow Outcome

Collect Input

Data Table Lookup

Get Participant Data

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3. If you do not add an emergency flow, Genesys Cloud assumes the open flow to be the default emergency flow.

True

False

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4. How many ways are there to initiate a secure call flow?

Two

Three

Four

Five

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5. Select all the sections available to configure the global settings for a newly created flow. (Choose five.)

Actions

Data

Event Handling

Menus

Prompts

Dependencies

Supported Languages

Speech Recognition

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6. You are creating an In-queue call flow and need to inform customers about the approximate time to connect to the agent. Select the correct action.

Hold Music

Play Wait Time

Play Estimated Wait Time

Approximate Wait Time

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7. Which feature is a way to group and segregate objects used in the contact center, such as Architect flows, queues, users, and campaigns, within the same organization?

Prompts

Schedule

Divisions

Decision

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8. Select the correct naming convention for a bulk import prompt if the admin wants to create a user prompt named “Welcome” that adds the audio within the .wav file under the English (United States) (en-us) language.

prompt user Welcome/en-us

prompt_user_Welcome/en-us

prompt user Welcome_en-us

prompt_user_Welcome_en-us

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9. Which of the following feature is used to test the created flow before it goes live?

Validate

Publish

Test

Debug

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10. Which type of call flow is used to create the call route that routes the incoming call to the respective ACD queue based on the customer’s response?

In-queue Call Flow

Inbound Call Flow

Outbound Call Flow

Secure Call Flow

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11. Select the correct format for a literal string expression for the following sentence: He said, “I will schedule the meeting for the specific time zone with AM/PM settings”.

“He said, ' I will schedule the meeting for the specific time zone with AM \ PM settings’”

He said, I will schedule the meeting for the specific time zone with AM \ PM settings

“He said, /" I will schedule the meeting for the specific time zone with AM // PM settings/””

“He said, " I will schedule the meeting for the specific time zone with AM \ PM settings””

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12. You want to create a call flow to get the customer’s unique identification number. Select the correct action to accomplish the task.

Data Table Lookup

Collect Input

Collect Data

Call Data Action

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13. Select all the possible measurements for the selection timeout of every menu. (Choose two.)

Hours

Minutes

Seconds

Milliseconds

Microseconds

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14. The FindSkill() function is not case sensitive when performing a search.

True

False

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