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Using Certified Pega Decisioning Consultant 8.8 V1 PEGACPDC88V1 questions can help you build confidence as you prepare for the exam. By practicing with these PEGACPDC88V1 dumps questions, you will be better prepared and more confident when you take the actual exam. Besides, PEGACPDC88V1 exam dumps questions cover a wide range of topics that are relevant to the certification exam. By using PEGACPDC88V1 dumps questions, you will be able to ensure that you have a comprehensive understanding of the material covered on the exam. Practice free Pegasystems PEGACPDC88V1 exam dumps below.

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1. Introduce a new offer, Twenty-year fixed-rate mortgage.

The following table shows the new engagement policy conditions for both mortgage offers:





What is the best practice to fulfill this change management requirement in the Business Operations Environment?

Create a single change request in the 1:1 Operations Manager portal.

Create a single change request in the Pega Customer Decision Hub portal.

Create two change requests in the 1:1 Operations Manager portal.

Create two change requests: one in the Pega Customer Decision Hub portal and the other in the 1:1 Operations Manager portal.

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2. MyCo, a mobile company, uses Pega Customer Decision Hub™ to display offers to customers on its website. The company wants to present more relevant offers to customers based on customer behavior. The following diagram is the action hierarchy in the Next-Best-Action Designer.





The company wants to present offers from both the groups and arbitrate across the two groups to select the best offer based on customer behavior.

As a decisioning architect, what must you do to present offers from the two groups?

Enable an engagement policy for the second group.

Map a real-time container to the Top-level or Issue-level.

Set contact limits for both the groups.

Create a decision strategy at the Issue-level

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3. HOTSPOT

U+ Bank's marketing department currently promotes various credit card offers by sending emails to qualified customers. The bank wants to limit the number of offers that customers can receive over a given period of time.

In the Answer Area, select the correct artifact you use to implement each requirement.

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4. To access a property from an unconnected component, you use the

customer-dot-property construct

property value

component-dot-property construct

dot-property value directly

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5. 1.A volume constraint uses the Return any action that does not exceed constraint mode.

The following tables show the configuration of the volume constraints and the list of customers in the outbound segment:





The outbound run selects customers in the following order to apply the volume constraints:

CUST-01, CUST-02, CUST-03, and CUST-05.

Based on the configuration of the volume constraints for each channel, which offer does CUST-05 receive?

None

Silver card and Diamond card

Diamond card

Silver card

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6. U+ Bank, a retail bank, has purchased Pega Customer Decision Hub. The bank currently uses an external tool to design email content and a third-party email service provider to send emails to its customers.

As a decisioning architect, how do you recommend the bank implements this requirement?

Create an external email treatment and use an external tool to design the email.

Create an external email treatment and use Customer Decision Hub to design the email.

Create an internal email treatment and import the email content HTM

Create an internal email treatment and use Customer Decision Hub to design the email.

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7. HOTSPOT

As a decisioning architect, you are setting up the action hierarchy for MyCo. Select the correct action hierarchy level for each of the hierarchy items identified.

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8. The U+ Bank marketing department currently promotes various home loan offers to qualified customers. Now, the bank does not want customers to receive more than four promotional emails per quarter, regardless of past responses to that action by the customer.

Which option allows you to implement the business requirement?

Volume constraints

Outbound channel limits

Suppression policies

Suitability rules

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9. U+ Bank, a retail bank, is currently presenting a cashback offer on its website.

Currently, only the customers who satisfy the following engagement policy conditions receive the cashback offer:





While continuing cross-selling on the web, the bank now wants to present the cashback offer through a new channel, SMS. The bank also wants to update the suitability condition by lowering the threshold of the debt-to-income ratio from 48 to 45.

As a business user, what are the two tasks that you define to update the cashback offer? (Choose Two)

Add a new treatment.

Edit an existing treatment.

Edit the engagement policy.

Edit the action details.

Remove existing treatment.

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10. U+ Bank has recently implemented Pega Customer Decision Hub™. As a first step, the bank went live with the contact center to improve customer engagement. Now, U+ Bank wants to extend its customer engagement through the web channel. As a decisioning architect, you have created the new set of actions, the corresponding treatments, and defined a new trigger in the Next-Best-Action Designer for the new web channel.

What else do you configure for the new treatments to be present in the next-best-action recommendations?

Create a channel strategy specifically for web.

Change the generated decision strategy.

Modify the Next-Best-Action Framework strategy to cater to the new web channel.

No need to do anything. The strategy is auto-generated.

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11. HOTSPOT

MyCo, a telecom company, developed a new data plan group to suit the needs of its customers. The following table lists the three data plan actions and the criteria that customers must satisfy to qualify for the offer:

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12. U+ Bank's marketing department currently promotes various home loan offers to qualified customers. Now, the bank does not want to show offers on a customer's account page if the customer has already received three home loan offers in the last two weeks.

What do you need to define to implement the business requirement?

Applicability rules

Customer contact limits

Suppression policy

Volume constraints

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13. What is the name of the property that the system computes automatically when you use an Adaptive Model decision component?

Order

Propensity

Rank

Priority

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14. Which of the following reasons explains why a customer might receive an action that they already accepted?

The action suitability conditions are not defined.

The volume constraint is not set to exclude previously accepted offers.

The suppression rules are not defined to exclude previously accepted actions.

The actions are filtered based on eligibility.

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15. Suppress the Reward card offer, part of the credit card group, for 7 days if it is rejected twice in any channel in the last 7 days. Paul, an existing U+ Bank customer, no longer sees the Reward card offer.

What is the reason that Paul cannot see the offer?

Paul rejected the Reward card offer once in contact center.

Paul rejected the Reward card offer once on the web channel.

Paul rejected other credit card offers twice on the web channel and once in contact center.

Paul rejected other credit card offers once on the web channel and once in the contact center.

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16. U+ Bank, a retail bank, introduced a new mortgage refinance offer in the eastern region of the country. They want to advertise this offer on their website by using a banner, targeting the customers who live in that area.

What do you configure in Next-Best-Action Designer to implement this requirement?

A customer segment

An audience

A prioritization formula

Applicability rules

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17. Pega Customer Decision Hub enables organizations to make Next-Best decisions. To which type of a decision is Next-Best-Action applied?

Determining if a borrower gets a loan

Determining how to optimize inventories

Predicting the time of a machine failure

Optimizing supply chain management

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