Pass Salesforce Loyalty Management Exam to Get Salesforce Certification

The Salesforce Loyalty Management exam is hot, and passing it requires a deep understanding of Salesforce solutions. Practicing with Salesforce Salesforce Loyalty Management dumps questions can help you reinforce your knowledge and increase your chances of passing the exam. Salesforce Loyalty Management dumps are available to help you prepare for the Salesforce Loyalty Management exam. Using Salesforce Loyalty Management exam dumps questions is one effective way to supplement your study plan and increase your chances of success on exam day. Test free Loyalty Management Salesforce Loyalty Management exam dumps below.

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1. The Loyalty Administrator for Northern Trail Outfitters (NTO) insider program defines tier groups-Status Tier Group with a Fixed model and period of one year.

The three tier are defined =Silver (base), Golden (next tier), and Platinum (the highest tier)

Extend Expiration for this tier group is Qualifying Points Reset Date.

A member joins NTO insider in the Silver tier and, after a year of engagement, gets upgraded to the Gold tier on March 16 2023.

Which date would be the new Expiry date or this member after the tier is upgraded to Gold?

December 31, 2024 B, March 31 2024

December 31, 2023

March 16, 2020.

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2. A Consultant needs to configure the Loyalty tier groups for a Loyalty Program with the following specifications:

Qualifying period is reset once a year on the 31st of March.

The member-tier is not extended upon expiration.

Which two settings within the Loyalty tier groups configuration should the Consultant configure to meet the required specifications?

Extend Expiration = member enrollment anniversary

Tier-model = fixed

Tier-model = anniversary

Extend Expiration = no extension

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3. What is a business use case for integrating Marketing Cloud Personalization with Loyalty Management?

To enable the purchasing of products and take payment.

To create unified profile from multiple source of truth and build a golden record.

To be able to send personalized marketing emails in batches.

To offer promotions in real-time to customers.

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4. What two fields are attributed to a Loyalty Program entity in the Salesforce Customer Data Platform?

Created Date

Last Modified Date

Current Member Count

Reporting Enabled (Boolean)

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5. When setting up a Loyalty Program what is one of the ways a company can measure member engagement with the Loyalty Program?

Analytics Studio

Qualifying Currency

Transaction Journals

Benefits types

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6. Universal Container sells sports shoes through on eCommerce system. The Loyalty Program Members earn points in real-time with every purchase made.

How can this be built into Salesforce?

Download an app from the AppExchange to connect Salesforce and the external system.

Create customer web service with Order Object

Create an schedule process to call the external system.

Create with the external system to create Transaction Journals.

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7. Universal Container have a points-based Loyalty Program and a B2C commerce website built with a Commerce built with a Commerce Cloud solution; the clients orders are already synchronized with Loyalty Management. With the every purchase, Loyalty members will earn points. The Directory wants to have traceability of every order transaction on the Loyalty Management app.

What does the Salesforce Administrator have to do?

Use standard Order Lookup on the Loyalty Ledger object

Create a custom text field in Transaction Journal object to save the order purchased by the client.

Use the standard Order Lookup of the Transaction Journal Object

Create a custom Lookup field in Transaction Journal object to save the order purchased by the Loyalty member.

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8. An administrator need to analyze the performance of the Loyalty Program.

What Loyalty Analyze permission does a System Administrator need to set up a customized?

Loyalty Analytics User

CRM Analytics User

CLAAnalytics base admin

Data pipeline user

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9. A Consultant will need to create a new voucher definition for a new voucher, wherever the new voucher has the requirements.

A total of two vouchers will be issued to the member.

The first voucher has a face value of $100, and the second voucher has a face value of $200.

Both vouchers must be used within three months after the first voucher’s disbursement date.

The first voucher will be issued to the members over a period of a month.

Which voucher definition settings will fulfill the new voucher’s requirements?

Type: Fixed valued, Expiration Type: Period, Expiration Period: 3, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Checked

Type: Fixed valued, Expiration Type: Period, Expiration Period: 3, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Unchecked

Type: Fixed valued, Expiration Type: Period, Expiration Period: 90, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Checked

Type: Fixed valued, Expiration Type: Period, Expiration Period: 3, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Unchecked

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10. A new promotion named “Summer Sales” within the Loyalty Program will introduce program members to the promotional campaign and send email communication to the qualified members via Marketing Cloud.

Which the customer Data Platform (CDP) package available, which two options will need to be performed within the org to achieve the required action with minimal configuration effort in mind?

“Add Segments” within the “Promotion Segments” section of the “Summer Sales” Promotion

Add the Segmented “Loyalty program members” to a new “Campaigns”.

Create a custom report using “Salesforce reports”.

Create a new segment within CD

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11. 1.The Member Services team wants to view the information of a member’s recent transactions and manual adjustments on the Contact record.

What are the two recommendations that an IT Administrator should suggest?

Embed the ‘Member Summary Embedded Dashboard on the Contact record

Embed the Member Service Manager Home Dashboard on the Contact record

Add the ‘Transaction Journals’ related list to the Contact record

Add the ‘View Member Profile’ component on the Contact record

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12. Loyalty Management enables the onboarding and managing of cross-industry program partners to increase member engagement with the Loyalty program. The consultant needs to add a program partner.

Which fields are required to set up a partner?

Name, Partnership Start Data, Industry, Status, Billing Type

Name, Program, Program Partnership Category, Type, Billing Type

Name, Partnership Start Data, Billing Type, Status, Type

Name, Partnership Start Data, Industry, Status, Type

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13. The VP of Loyalty at Northern Trail outfitters (NTO) Retailers has decided to implement a Loyalty program to increase customer spending and improve customer lifetime value.

Which two features should be configured in Salesforce Loyalty Management?

Member Rewards and Benefits

Loyalty Segments

Loyalty product Pricing

Loyalty Tiers

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14. Which two features below are supported in the reference integration between Loyalty and Commerce Cloud?

Loyalty membership merge

Loyalty member profile

Loyalty member enrollment

Resetting tier points

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15. An upset customer calls Universal Containers about the free t-shirt they were supposed to receive when enrolling in its program. The support agent verifies that the t-shirt is out of stock and decides to compensate the customer with a 50% discount valid for one year.

What should the agent do to ensure the customer receives the 50% discount?

Use the “issue Voucher” flow template.

Activate the voucher assignment batch.

Use Issue voucher from the Loyalty Program Member page.

Assign a voucher definition from the customer’s Loyalty Program Member.

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