Salesforce Slack Administrator Dumps Questions Increase Your Chance of Success

1. The Slack implementation team at Large Inc is confirming all of the settings on their new Enterprise Grid organization and wants to make sure that they have appropriately involved the Security team in any critical security decisions.

Which TWO of the following settings are most critical to discuss with their Security team? (Choose two.)

2. Your company, Alpha Corp, highly prioritizes information security. The company has just set up Slack Connect channels to work with Beta Corp, Stack Connect direct messages (DMs) are disabled at this time, Given this, your Chief information Officer (CIO) wants to know whether your organizations users can communicate with external users from Beta Corp using Slack Connect Dis.

What should you tell the CIO? (Select the best answer.)

3. You provide channel strategy recommendations to your organization and want to ensure the right level of information visibility.

In which situation would a private channel best suit the needs of the teams involved?

4. The Operations team at Fire Extinguishers Ltd has recently launched Slack and wants to better collaborate when internal alerting systems notify them of a failure. In the past, it was difficult to identify where the alert was coming from and who was responding. Sometimes, the team even missed the alerts.

The Operations team and the Security team both have alerting set up with popular software tools, and the alerts get sent to multiple, unrelated teams.

What should Fire Extinguishers Ltd do to centralize their alerting identification and response?

5. You're working with other Workspace Admins to define the criteria to approve requests to convert public channels to private.

What is one example of an acceptable reason to convert a public channel to private?

6. You're a Workspace Admin for your organization's Slack's Business+ instance. You need to report on

the number of both daily and weekly active users within your workspace in the last 30 days.

Where can you find this information? (Select the best answer.)

7. You've been working amongst a small group of experienced Slack admins.

Your company is beginning to grow exponentially, and the following responsibilities are beginning to overwhelm your small admin team:

• Managing how channels are administered.

• Creating and managing legal holds.

• Managing users.

Your team decides to assign a few system roles to support the admin team.

Which role will be responsible for assigning admin responsibilities? (Select the best answer.)

8. Oleg is a Workspace Owner, and his company is on the Plus plan.

Oleg's company requires all messages to be saved for the history of the workspace. He has already ensured that only Owners and Admins can delete messages.

Which additional settings should be selected to maintain the message history of the workspace?

9. When a workspace's settings are changed to make single sign-on (SSO) mandatory, which series of events will members experience? (Select the best answer.)

10. You are a Workspace Owner and the product manager for a snowboard manufacturing company based in Vancouver, Canada.

As product manager for the company’s RebelX line, you are responsible for all aspects of production, including managing your supplier relationships. You have a connected channel called #supplier-bindings with one of your suppliers based in Osaka, Japan, and you use this channel to plan shipments of bindings and manage all interactions with this supplier.

Unfortunately, one of the supplier’s deliveries has not arrived, and if you don’t receive it by next week, your inventory and sales will be negatively affected.

Because of the timezone difference, you need to notify all channel members about the delay so they are aware as soon as possible or tomorrow morning at the start of the business day.

What should you do?

11. As a Workspace Owner on the Slack Business+ plan, you need to set message retention policies for your workspace. You'd like to keep important information in Slack so that employees can search for it, but there are a few channels with messages that you don't need to save for more than one month.

How should you set up your data retention policies? (Select the best answer.)

12. During a re-org within your organization, a decision is made to rename the Information Technology (IT) department to Business Technology (BT). As a result of this change, a large number of channels will need to update the prefix #it- to #bt-. The individual who created the #it-channels is no longer with the organization.

What is the most efficient strategy to ensure the channel prefixes are updated?

13. You've just joined the Org Admin team at your organization. To become familiar with the current processes, you begin to review the Organization Settings dashboard. You notice that the setting for "public file sharing" is toggled to "enabled" in your organization.

What ability does enabling "public file sharing" give members?

14. Brian, an HR manager, discovers an inappropriate custom emoji, and submits a request to Shonda, the Workspace Admin, to delete it.

How should Shonda address this request?

15. You're a member of a public Slack Connect channel that is being used to collaborate with members of a partner organization. You can see that one of your primary contacts at the partner organization is already a member of the channel, but they're having trouble locating the channel in their Slack instance. You send them the channel name in a direct message (DM) so that they can search it in Slack, but they still cannot locate the channel.

What is the reason for this? (Select the best answer.)

16. You're an Org Admin working on your Slack Enterprise Grid design. You expect a high volume of new workspace requests, and all requests will require admin review.

What should you do to manage this process? (Select the best answer.)

17. Britt is a Workspace Admin who created a public channel called #bread-buds for co-workers who enjoy bread- making.

The company has had new team members join, and the conversation has become more general about all types of carbohydrates. Britt decides it's time to expand the channel. Rather than rename it, Britt creates a new channel #carbohydrate-chats to be inclusive and start fresh with activity. At the same time, Britt want to keep #bread-buds so the team can reference baking instructions that have been gathered over the past few years, but she doesn't want anyone posting in it.

What should Britt do?

18. You work with a team of developers who are responsible for creating a custom ticketing app at your organization.

What should you do to ensure subject matter experts (SMEs) from the developer team are able to continuously manage settings for the custom app?

19. You're a Slack Org Admin, and your company recently acquired a new business unit. You must decide if you want to add your new teammates to your existing Slack workspaces, or create a new workspace in your Slack Enterprise Grid Org. You know that this new business unit has strict security and compliance requirements that exceed the policies of your current workspaces. You also expect the new business unit to collaborate extensively with the rest of your company, so they need to feel connected.

What should you consider first when deciding if you need a new workspace? (Select the best answer.)

20. Your organization's Head of Customer Service is looking for ways to better support internal collaboration between service agents when working through high-priority customer tickets. There is a dedicated Customer Service workspace and service agents frequently need to schedule meetings to troubleshoot tickets internally in real-time. This increases the time to ticket resolution.

As a Workspace Admin, what recommendation should you provide to the Head of Customer Service to help service agents collaborate more efficiently in Slack ad reduce meetings? (Select the best answer.)

21. Brian, an Org Owner on Enterprise Grid, needs to ensure that all Slack data is archived and stored outside of Slack.

What does Brian need to do?

22. You're a Workspace Owner who recently launched Slack at your company. Google Calendar is one of the essential productivity apps used by everyone in the company. You want to ensure that your colleagues can all access their Google Calendars from Slack.

What is the best way to enable the Google Calendar app for all members of your workspace? (Select the best answer.)

23. You're the Primary Org Owner for your university's Slack Enterprise Grid. You're responsible for launching Slack to first-year students and faculty members.

What is the most efficient way to set up students as full members and faculty members as Workspace Admins? (Select the best answer.)

24. What are the main benefits of Workflow Builder? (Choose all that apply.)

25. As an Org Admin at a healthcare company, you've been tasked with simplifying the experience for getting an upcoming communications project Slack-ready. A team of your organization's employees will work with a dozen rotating consultants at a communications agency to manage several communications campaigns over the next 6 to 8 months.

You'll manage this external collaboration using guests or Slack Connect.

What is the best method for managing this collaboration?

26. You're an Org Admin responsible for managing your organization's three workspaces, which are grouped by business vertical. Your organization wants to increase Slack usage to include additional users from other departments, and you anticipate this will result in requests for additional workspaces to house vertical-specific channels. You want to ensure there's a clear policy in place for end users to follow when requesting new workspaces.

Given these business requirements, what is the best way to manage requests to create new workspaces?

27. Clint is a Workspace Owner on the Sales Workspace, and his organization is on Slack's Enterprise Grid plan.

Clint cannot find the option to make the #announcement-sales multi-workspace channel available to all Workspaces in the Org.

Who can give Clint multi-workspace channel permissions?

28. You're an Org Admin for your university's Slack Enterprise Grid organization. While faculty and returning students have been trained on Slack and are considered mature users, you want to ensure that incoming students are adopting Slack.

What is the best option to measure adoption analytics for the incoming students one month into the school year?

29. You're the Primary Owner of your company’s Slack Business+ workspace. You need more assistance managing users and channels, so you task the Head of iT with these duties.

In order to be able to perform these duties, what is the role with the fewest privileges that the Head of IT should be assigned? (Select the best answer.)

30. You're a Workspace Admin for your organization's Slack instance. A new member in your workspace posts a question about a specific project in a #general channel and tags all project members.

What should you ask the member to do? (Select the best answer.)

31. You're the Primary Org Owner of your org's Slack Enterprise Grid instance. Your Slack instance is comprised of a Global workspace and six additional workspaces aligned to each business unit. Your organization's Chief Product Officer (CPO) is looking for an asynchronous way to share and demo a major product release to the entire company.

What is the most efficient way for the CPO to accomplish this? (Select the best answer.)

32. You recently joined an organization that is on Slack's Enterprise Grid plan and because of your previous Slack Admin experience, you were added as a Grid Owner. You notice the organization is still managing provisioning manually, using a "just-in-time* process.

At your last company you saw the benefits of connecting identity provider (IdP) groups to Slack.

Which two aspects of IP group mapping will benefit your current organization? (Select the TWO best answers.)

33. Cristina is evaluating a Slack app’s security and notices that it has the following scopes present: channels: write and chat: write: user.

Based on those scopes, which TWO actions can the app perform in Slack? (Choose two.)

34. A company has recently implemented Slack, and many teams have started to use it instead of email. Admins want to help members be more productive in Slack without overwhelming them with too much training.

Which of the below would be the most effective way to increase members’ productivity in Slack?

35. You're the Slack Workspace Admin at a mid-sized company. You're working c onboarding strategy that encourages members to self-start and learn about Sla own pace.

Which strategy should you choose? (Select the best answer.)

36. You're a Workspace Owner for your company's new Slack Business+ workspace. You're working with your organization's security team to launch Slack globally. To maximize the value received from Slack, you want members to integrate Slack with their daily productivity apps from the first day.

What should you do to enable this activity?

37. In Large Inc’s Enterprise Grid design, each business unit has its own workspace, and everyone is also a member of the Global workspace. The Sales team at Large Inc are slow adopters of Slack and have been using email instead of Slack to communicate with peers.

Which of these strategies should the Sales team AVOID using to connect cross-functionally more effectively with Slack?

38. You're a Workspace Owner introducing Slack to your organization for the first time.

In order to encourage employees to use Slack, you've organized a contest to see who can send the most messages in Slack channels in a week.

What's the best way to determine the winner? (Select the best answer.)

39. Takeshi is an Org Admin on Enterprise Grid. A business leader asks him to create an org-wide channel

for a cross-functional company project, but he replies that he needs to create a cross-workspace channel instead.

Which of the following best describes why a multi-workspace channel is more appropriate than an org-wide channel in this scenario?

40. Which Slack plans(s) support the Legal Holds feature?

41. You're an Org Primary Owner on your company's Slack's Enterprise Grid. You have six workspaces, each representing one line of business. Your company's Chief information Officer (CIO) is keen on keeping all members of the organization informed about new slack features on an ongoing basis.

How can you ensure all members are receiving ongoing enablement on new Slack features? Select the best answer.)

42. What is true when public file sharing is enabled?

43. You're an Org Admin for your company's Slack Enterprise Grid org. Your organization uses an identity provider (IdP) with SCIM provisioning. Today is the last day of employment for a manager at your company who is a Workspace Admin.

What is the best strategy to ensure the account is no longer active after this Workspace Admin's departure? (Select the best answer.)

44. You're an Org Owner for your organizations Slack Enterprise Grid instance. Your organization has a number of Slack Connect channels used to communicate with your network of vendors. You're concerned that non-approved vendors will attempt to communicate with members of your organization without the proper vetting by your procurement team.

Which setting should you enable to prevent this from happening? (Select the best answer.)

45. You're an Org Admin for an organization. Your executive team requires a new workspace to collaborate on sensitive topics related to a pending confidential acquisition. The team wants to hand-select workspace members until the team is ready to announce the acquisition more broadly.

How should you set up the workspace access setting in this scenario?

46. In your role as an Org Admin, you often answer questions from users regarding the best way to

communicate in channels, threads, and direct messages (DMs) Recently, a user who is working on a market research project asked for your advice on how to share a report within Slack. The VP of Human Resources (HR) requested the report, which includes sensitive internal data. Typically, communication related to the project takes place in a public project channel.

What should you recommend the user do?

47. You're an IT Manager and Slack Workspace Owner leading a team of employees on Slacks Business plan.

Your security team has requested that you put a governance process in place for installing and approving Slack apps requested by users. They want to ensure that your team reviews each app before installation to ensure it meets compliance requirements They also want to audit requests and approvals, and to require a rationale for why the app is being requested.

What is the best approach that uses native functionality to address the security teams request to manage app installations and approvals?

48. Your organization is on the Slack Enterprise Grid plan.

What are three benefits of syncing identity provider (IdP) groups? (Select the THREE best answers.)

49. Camdin is a Workspace Owner whose last day with the company is Friday, April 1st. Cortez, a fellow Workspace Owner, plans to deactivate Camdin’s account at the end of that day.

What will happen?

50. You're an Org Owner for your company's Slack Enterprise Grid org. Your team wants to add standardized user attributes to members' profiles to enrich the data that can be retrieved from your member analytics dashboard. You know this information exists within your Identity Provider (IdP).

What is the best method to enable this process? (Select the best answer.)

51. What are two triggers that can be used to launch a workflow using Workflow Builder? (Choose TWO)

52. You're an Org Owner at a company that doesn't allow members to manage anySlack Connect permissions. A member reaches out to you with a concern they sent a Slack Connect channel invitation to the wrong external company.

Unfortunately, the company the invitation was sent to has custom approval settings at your organization, so the invitation was approved automatically. Your member is not sure whether members from the company they accidentally invited will gain access to sensitive information if they accept the channel invitation and needs your advice on how to proceed.

What should you tell the requestor? (Select the best answer.)

53. 1.Big Corp uses an IdP (Identity Provider) to manage access for its members to its Plus plan on Slack. Their security team wants to make sure members will be automatically deactivated when they leave the company.

Which of the following must be true to ensure that members are automatically deactivated?

54. Your company uses Slack Enterprise Grid. An employee loses an office device that is logged into Slack.

What should an Org Admin do to mitigate risk?

55. You're a Slack admin at a nonprofit organization. You need to add a new workspace to your Slack Enterprise Grid.

This workspace needs to support the fundraising efforts of the development team. It should be a place for the team to collaborate on upcoming campaigns, events,

and conduct retrospectives on past efforts. You can't devote significant admin energy to managing this workspace, and most members of your org participate in fundraising efforts in some capacity.

What visibility setting should you select for this new workspace? (Select the best answer.)

56. A team member is managing a long-term project that involves collaborating with internal and external users via Slack.

Which statement is true about users managing the channel once the project work concludes?

57. A finance team wants to nominate a team member to be a Slack Workspace Admin.

Which team member's prior experience would make them the optimal candidate for this role? (Select the best answer)

58. Incident managers at your organization use ServiceNow to prepare, detect, contain, and remediate major incidents.

What is the benefit of integrating Slack with an app like ServiceNow?

59. A bank must archive all communications for several years due to a new government regulation. Your compliance department wants to understand how best to meet these requirements for Slack

Which feature should you leverage to meet these regulatory requirements (Select the best answer.)

60. You're a Slack admin reviewing an approval request for an app to be used in your organization You notice that a particular app requires permission to "Send messages as @bot."

Which box scope will need to be assigned to the app to grant the requested permission? (Select the best answer.)

61. You're in charge of a Slack Enterprise Grid workspace design for your company. Your teammates provide dozens of suggestions about how the workspaces should be created in order to provide the best user experience.

Which approach should you choose? (Select the best answer.)

62. You're an Org Admin who is tasked with auditing all guest accounts in your company's Slack Enterprise Grid organization. The organization consists of two workspaces.

What is the most efficient way for you to gather this information? (Select the best answer.)