Some Microsoft Dynamics 365 Exams will be Retired on November 30, 2024

Some Microsoft Dynamics 365 exams and their related certifications will be officially retired on November 30, 2024. This decision reflects Microsoft's ongoing efforts to evolve and refine its certification offerings to better align with industry needs and the skills required by professionals working with Dynamics 365.

Microsoft Dynamics 365 Exams and Related Certifications will Be Retired

Dynamics 365 Sales Functional Consultant Associate

-Required exam: Microsoft Dynamics 365 Sales Functional Consultant MB-210 Exam

The Dynamics 365 Sales Functional Consultant Associate certification has been a popular choice for professionals specializing in the configuration and customization of Dynamics 365 Sales solutions. The MB‑210 exam assesses candidates on their ability to implement core sales functionality, manage customer relationships, and tailor solutions to meet the needs of the business. As of November 30, 2024, both this certification and its associated exam will no longer be available.

Dynamics 365 Customer Insights (Journeys) Functional Consultant Associate

-Required exam: Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant MB-220 Exam

The Dynamics 365 Customer Insights (Journeys) certification focuses on the configuration and management of Dynamics 365 Customer Insights, particularly in guiding customers through personalized marketing journeys. Exam MB-220 tests a candidate's skills in managing marketing campaigns, customer journeys, and customer engagement strategies using the Dynamics 365 platform. With its retirement, professionals will need to seek alternative certifications to demonstrate their expertise in this area.

Dynamics 365 Customer Insights (Data) Specialty

-Required exam: Dynamics 365 Customer Insights (Data) Specialty MB-260 Exam

The Dynamics 365 Customer Insights (Data) Specialty certification is aimed at those who specialize in data integration and insights within the Dynamics 365 platform. The MB-260 exam measures the ability to unify customer data, create actionable insights, and leverage AI to improve customer experiences. This certification will also be retired at the end of November 2024.

Transition to Certification and Applied Skills

The retirement of these exams is part of Microsoft's broader shift towards the new Certification and Applied Skills framework. This initiative is designed to more accurately reflect the practical, hands-on skills that professionals need in the dynamic and evolving business environment. By transitioning to this new model, Microsoft aims to ensure that certifications remain relevant and valuable, equipping professionals with the most current and applicable skills in the industry.

What Does This Mean for You?

If you are currently pursuing any of the above certifications, it's important to plan accordingly. Completing your certification before the November 30, 2024 deadline will allow you to earn the credentials before they are retired. However, if you are just starting out or considering these certifications, you may want to explore alternative options within the new Certification and Applied Skills framework that align with your career goals.

Microsoft's decision to retire these exams underscores the importance of staying up-to-date with certification pathways. As technology continues to evolve, so too must the skills and knowledge of those working within the Microsoft ecosystem. By adapting to these changes, professionals can ensure they remain competitive in the job market and continue to provide value to their organizations.